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Case Manager

4 months ago


Brawley, United States PIONEERS MEMORIAL HEALTHCARE DISTRICT Full time
Job DescriptionJob Description

BRIEF SUMMARY: Coordinates, negotiates, procures, seeks prior authorization for services, completes discharge planning assessments, and manages the care of complex patients to facilitate achievement of quality, cost-effective patient outcomes; works collaboratively with the interdisciplinary team, internal and external to the organization; participates in quality improvement and evaluation processes related to the management of patient care, handles appeals and denials.

ESSENTIAL FUNCTIONS:

1. Conducts admission and concurrent utilization review activities according to established criteria and MCG guidelines.

2. Assesses the multidimensional domains of physical functioning, psychological functioning, social supports, and financial resources of the patient.

3. Identify need for case management services at multiple points within the health care continuum.

4. In collaboration of all members of the health care team including the patient and/or decision makers plans for high quality, realistic, and cost-effective/resources driven continuum of care arrangement for identified patients.

5. Makes appropriate referrals using available community/regional resources.

6. Develops a network of the usual services and disciplines required by patients.

7. Maintains a working knowledge and application of the requirements of payers most frequently seen within the population.

8. Complies with all payers’ contracts/programs including denial and appeal procedures.

9. Referrals to the next level of care will include direct communication with the facility representative.

10. Facilitates the transfer of necessary documents/data with the patient to the next level of care.

11. Concurrently analyzes variances from expected outcomes to determine need for action.

12. Collaborates with all members of the health care team to document patient status and variances, working toward achievement of patient goals/optimum quality and cost outcomes.

13. Maintains complete and disciplined documentation of Case Management activities.

14. Provides leadership by enhancing understanding of the integrated Case Management Process with all members of the health care team.

OTHER RESPONSIBILITIES:

1. Engages in emergency, fire, and disaster drills.

2. Demonstrates ability to care for and maintain equipment appropriately.

3. Attends mandatory classes as required

4. Attends required staff meetings.

5. Is punctual and prompt for work: (3 times in 30 days is excessive).

6. The policies and procedures for sick and unscheduled absences are followed.

7. Adheres to PMHD dress and grooming standards policy.

8. Completes in-services and health exams as required by accrediting agency, Department of Public Health and PMHD.

9. Extends courtesy and congeniality.

10. Ensures confidentiality and adheres to the privacy act.

11. Assumes other responsibilities as assigned.

12. Weekend work is assigned on rotating basis.

SUPERVISORY RESPONSIBILITIES: None

EDUCATION, KNOWLEDGE, SKILLS, ABILITIES AND EXPERIENCE:

1. Two or more years of clinical hospital experience (Med Surge, ICU, ED…).

2. Utilization review and of discharge planning experience in acute hospital setting preferred

3. Bilingual English and Spanish preferred

LICENSES AND CERTIFICATIONS:

1. Associate Degree in Nursing REQUIRED, Bachelor’s Degree in Nursing preferred.

2. Certification in Case Management (CCM) or comparable certification preferred.

3. Current AHA Basic Life Support certificate required.

4. Active, current, and unencumbered Registered Nurse (RN) License in State of California REQUIRED.