Automotive Service Receptionist
2 weeks ago
Join Our Team as a Service Receptionist at Acura by Executive
Are you looking for an exciting opportunity to start your career in the automotive industry? Acura by Executive is seeking a friendly and organized individual to join our team as a Service Receptionist. As the first point of contact for our valued customers, you'll play a crucial role in providing exceptional service and support to ensure a seamless experience at our dealership.
Responsibilities:
- Greet customers with a warm and welcoming demeanor as they arrive at the service department.
- Answer incoming phone calls and assist customers with inquiries, appointment scheduling, and service-related questions.
- Coordinate service appointments and communicate with customers regarding appointment details, including drop-off and pick-up times.
- Update customer information in our database and ensure accurate record-keeping of service appointments and vehicle details.
- Assist service advisors and technicians with administrative tasks as needed to ensure efficient workflow in the service department.
- Maintain a clean and organized reception area, including stocking supplies and organizing paperwork.
Qualifications:
- Excellent customer service skills with a positive and professional attitude.
- Strong communication skills, both verbal and written.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Basic computer skills and familiarity with office software programs.
- Previous experience in a customer service or administrative role is preferred but not required.
Benefits:
- Competitive hourly wage of $17 per hour
- Opportunities for growth and advancement within the dealership
- Comprehensive training and development programs
- Health, dental, and vision insurance options
- Paid time off and holiday pay
- Employee discounts on products and services
If you're ready to embark on a rewarding career journey with Acura by Executive, apply now to join our team as a Service Receptionist We're excited to welcome you aboard and help you succeed in your role.
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