Product Designer

4 weeks ago

Centreville, United States Avenu Insights & Analytics Full time
Job DescriptionJob Description

Job Summary:

As a Product Designer, you’ll work on the User Experience team to create intuitive experiences. for our employees, clients and their customers. You’ll be responsible for contributing to our Design System which includes Visual and Interaction Design standards. You’ll be leading design projects from concept until launch. This means you’ll be responsible for researching, designing, testing and measuring the success of the experiences you create. You’ll also be part of leading replatform or redesign efforts, and working with customer on change order or directed design efforts, blending individual customer feedback with the needs of the market to create a compelling product/market fit.

Duties and Responsibilities:

  • Own and maintain, with others, the Design System and pattern library, including Visual and Interaction Design Standards
  • Conduct user research to understand the needs of our users and to make sure the right problem is being solved
  • Organize and facilitate Design Thinking Workshops to empathize with users, understand their journey, challenge assumptions, define the problem to solve, and create and test solutions
  • Create personas to better understand who the users of our software.
  • Build journey maps to understand how our users interact with our product and the challenges they face.
  • Create low fidelity wireframes and high-fidelity prototypes to gain consensus from partners, stakeholder and clients. Test your wireframes or prototypes with users to make sure the experience is intuitive and addressing the users’ needs
  • Collaborate with Product Designers, Product Owners, Engineering, and Business Analysts on all projects, especially replatform, redesign and rebuilds, and new innovations.
  • Establish success metrics and use insights gathered from metrics to inform design creation and enhancements to designs once launched
  • Lead the Product Design discipline and become a culture carrier for the product-led software organization.
  • Perform other duties as assigned.

Education and Experience:

  • 3+ years’ experience in User Design, Research, Instructional Design or product design related field.
  • Experience in B2B design, SaaS software environments and product-led growth environments.

Knowledge, Skills and Abilities:

  • Experience with Design Thinking methodologies, Personas and Journey Mapping
  • Strong visual design, information architecture, and interaction design skills
  • Self-starter able to work well in a team or independently
  • Experience or exposure to researching methodologies like usability testing and user interviews
  • Experience using rapid prototyping and design software like Adobe XD, Axure, Figma, InVision or Sketch
  • Ability to communicate ideas clearly to stakeholders
  • A willingness to speak for the user and an understanding of when to push back on behalf of the user
  • Comfortable working in a fluid environment but willing to take the initiative to add structure when appropriate
  • Ability to balance and support multiple efforts and meet deadlines
  • An understanding of accessibility best practices
  • Passionate about delivering amazing user experiences
  • Ability to develop a deep understanding of complex products and their use cases

Work Environment:

The noise level in the work environment is usually moderate as the employee works in an office setting, at an individual workstation, using telephone and computer

Physical Demands:

  • Must be able to remain in a stationary position for most of the day
  • Constantly operates a computer and other office productivity machinery, such as a printer/copy machine
  • This position needs to occasionally move about inside the office
  • The person in this position frequently communicates via telephone

Avenu Summary:

Avenu provides local governments with ways to achieve more predictable revenue that supports growth, fuels modernization and ensures compliance with mandated but underfunded programs. Avenu’s revenue enhancement and administrative solutions find and recover license, permit and other taxes that cities and counties struggle to collect. The insights and improved fiscal posture enables governments to deliver expected services and sustain a high quality of life for residents.

Avenu is an Equal Opportunity Employer. Selection for a position will be made without regard to race, religion, national origin, sex, political affiliation, marital status, non-disqualifying physical handicap, and age.

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