Business Office Manager

The Business Office Manager is a key and visible department supervisor working directly with all residents, family and employees. The Business Office Manager is responsible for the timely input of information within the accounting systems and the management office. The Business Office Manager is directly involved in the maintenance of trust accounting records, census information, medical billing, timely collection of accounts receivable from all payor sources, and resident accounts receivable statements. Oversees and back-up for the HR Specialist to ensure all aspects of payroll and human resources processes and policies are performed.

• Work with management company (CES) billing analyst to ensure all ancillaries are input for monthly billing.
• Responsible for all policies and procedures to be communicated to team and enforced.
• Maintain, understand, and comply with the CES Accounting Manual.
• Record payments received to appropriate cash receipts journal and resident account.
• Verify accuracy of daily deposit ticket with cash receipts journal.
• Maintain a financial file on each resident.
• Monitor and collect accounts receivable (report delinquent account collection efforts to Administrator in accordance with company collection policies).
• Maintain admissions log.
• Assist in admission of residents in coordination with Administrator, DON, and other team members to assure all necessary admission forms are completed on a timely basis.
• Assist with resident Medicaid/Medicare qualification process in coordination with Social Services and appropriate local agencies.
• Work with CES accounts payable by creating manual check requests when needed and by making copies of all bills and sending to contact person.
• Meet with families requesting past due balances.
• Send collection letters as needed for paid balances.
• Understand and be able to perform the tasks of HR Specialist. This includes time sheets, payroll, recruiting, on-boarding, assistance in providing in-service meetings, maintenance of documentation and employee files, and other tasks performed by the HR Specialist.