Customer Service Representative

4 weeks ago

Toledo, United States Planet Fitness Full time
Job DescriptionJob DescriptionBenefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Opportunity for advancement
  • Profit sharing
  • Training & development
  • Vision insurance
  • Wellness resources

We are seeking a Customer Service Representative to join our team

Please watch this video to get an understanding of the expectations of the job to ensure this is the right fit for you.

Why you should join Planet Fitness:


  • Great growth opportunities - we are a dynamic and growing company
  • Set Schedule
  • Medical, Dental and Vision insurance benefits (Full Time positions only)
  • Employee Referral Bonus Program
  • Following 120 days of active employment, you will be eligible for a .50 cent increase.
  • This position has a $1/hour premium added to any hours worked 6:00 PM-6:00 AM.
  • FREE Black Card Membership
  • 401(k) with generous employer match
  • Profit sharing program
  • A sparkling clean work environment (where we all pitch in to keep the club pristine)
  • Contribute to changing people's lives every day by helping us create a healthier Planet
  • Work hard play hard with an amazing group of talented, dynamic team members
  • Employee Assistance Program (EAP)
As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional "Judgement Free" member experience

Some of your responsibilities will include:


  • The customer service representative will greet members and guests, providing exceptional customer service and doing your best to make members feel comfortable and welcomed
  • Answer phones in a friendly manner and assist callers with a variety of questions.
  • The customer service representative will check in members, provide tours of the club and sign up new members, log amenities and communicate updates and billing issues to members and guests.
  • Respond to member questions and concerns in a timely and professional manner.
  • Regular cleaning of entire facility, bathrooms, equipment, front desk area and amenities.
Qualifications and Physical Demands:


  • Must be 18 years of age or older.
  • Punctuality and reliability is a must.
  • Customer service experience preferred.
  • Continual standing and walking during your shift.
  • Continual talking to members and potential members in person and on the phone during your shift.
  • Must be able to lift 45 pounds.
Joining the Planet Fitness family means being part of a company that cares about bettering the health and wellbeing of our communities. It means being a part of a supportive, engaging workforce with an inclusive culture that values diversity and creates an environment where everyone can feel they belong. It means encouraging professional growth and development. It means making true, lasting connections with you co-workers. It means creating a positive impact in our local communities through our Judgement Free Generation philanthropic initiative. It means being part of a brand that you can be proud of

Equal Opportunity Employer


  • Customer Service Representative

    3 weeks ago

    Toledo, United States U-Haul Full time

    Location: 801 Washington St, Toledo, Ohio 43604 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional...

  • Customer Service Representative

    2 weeks ago

    Toledo, United States U-Haul Full time

    Location: 801 Washington St, Toledo, Ohio 43604 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional...

  • Customer Service Representative

    4 days ago

    Toledo, United States U-Haul Full time

    Location: 3011 Council St, Toledo, Ohio 43606 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional...

  • Customer Service Representative

    3 weeks ago

    Toledo, United States First Insurance Group Full time

    ** Customer Service Representative** **Job Category****:** Premier Bank **Requisition Number****:** CUSTO02568 Showing 1 location **Job Details** **Description** ****Position Title:** Customer Service Representative** ****Department:** Retail** ****Position Reports to:** Client Service Manager** ****Position Supervises:** No Direct Reports** ****Position...

  • Customer Service Representative

    3 weeks ago

    Toledo, United States Hernandez Insurance Agency Full time

    Job DescriptionJob DescriptionJoin Hernandez Insurance Agency, a reputable insurance agency that is looking for a dedicated Insurance Customer Service Representative to join our team. We are dedicated to serving our local community and providing top-notch insurance solutions to our valued clients. As a Customer Service Representative at Hernandez Insurance...

  • Customer Service Representative

    4 weeks ago

    Toledo, United States CITIZENS NATIONAL BANK Full time

    Job DescriptionJob DescriptionJob Title: Customer Service RepresentativeLocation: Toledo, OHStatus: Full TimeFSLA Job Class: Non-ExemptDepartment: Deposit OperationsReports To: Branch ManagerAt Citizens National Bank, we have surrounded ourselves with some of the brightest and most talented professionals in the financial service industry to form a solid and...

  • Customer Service Representative

    2 weeks ago

    Toledo, United States CITIZENS NATIONAL BANK Full time

    Job DescriptionJob DescriptionJob Title: Customer Service RepresentativeLocation: Toledo, OHStatus: Full TimeFSLA Job Class: Non-ExemptDepartment: Deposit OperationsReports To: Branch ManagerAt Citizens National Bank, we have surrounded ourselves with some of the brightest and most talented professionals in the financial service industry to form a solid and...

  • Customer Service Representative

    2 weeks ago

    Toledo, United States Unison Behavioral Health Group Full time

    Customer Service Representative - Float Part Time opportunity! PTO is availableon date of hire. The Customer Service Representative is responsible for improving the client experience by delivering excellent customer service to all clients calling or visiting Unison, as well as providing clients with access to services through an effective and rapid response...

  • Customer Service Representative

    2 weeks ago

    Toledo, United States T-Mychals Darrington Agency, LLC Full time

    Job DescriptionJob DescriptionThe Customer Service Representative provides excellent customer experience for potential and existing customers. Identifies opportunities to cross sell and coordinates with sales specialists for follow-up. Assists the agency owner with attaining agency service goals.Customer Service Provides personalized, professional customer...

  • Customer Service Representative

    3 weeks ago

    Toledo, United States T-Mychals Darrington Agency, LLC Full time

    The Customer Service Representative provides excellent customer experience for potential and existing customers. Identifies opportunities to cross sell and coordinates with sales specialists for follow-up. Assists the agency owner with attaining agency service goals.Customer Service Provides personalized, professional customer service experiences through...

  • Customer Service Representative

    3 weeks ago

    Toledo, United States T-Mychals Darrington Agency, LLC Full time

    The Customer Service Representative provides excellent customer experience for potential and existing customers. Identifies opportunities to cross sell and coordinates with sales specialists for follow-up. Assists the agency owner with attaining agency service goals.Customer Service Provides personalized, professional customer service experiences through...

  • Customer Service Representative

    3 weeks ago

    Toledo, United States T-Mychals Darrington Agency, LLC Full time

    Job DescriptionJob DescriptionThe Customer Service Representative provides excellent customer experience for potential and existing customers. Identifies opportunities to cross sell and coordinates with sales specialists for follow-up. Assists the agency owner with attaining agency service goals.Customer Service Provides personalized, professional customer...

  • Customer Service Representative

    2 weeks ago

    Toledo, United States T-Mychals Darrington Agency, LLC Full time

    Job DescriptionJob DescriptionThe Customer Service Representative provides excellent customer experience for potential and existing customers. Identifies opportunities to cross sell and coordinates with sales specialists for follow-up. Assists the agency owner with attaining agency service goals.Customer Service Provides personalized, professional customer...

  • Customer Service Representative

    2 weeks ago

    Toledo, United States T-Mychals Darrington Agency, LLC Full time

    The Customer Service Representative provides excellent customer experience for potential and existing customers. Identifies opportunities to cross sell and coordinates with sales specialists for follow-up. Assists the agency owner with attaining agency service goals.Customer Service Provides personalized, professional customer service experiences through...

  • Customer Service Representative

    2 weeks ago

    Toledo, United States T-Mychals Darrington Agency, LLC Full time

    Job DescriptionJob DescriptionThe Customer Service Representative provides excellent customer experience for potential and existing customers. Identifies opportunities to cross sell and coordinates with sales specialists for follow-up. Assists the agency owner with attaining agency service goals.Customer Service Provides personalized, professional customer...

  • Remote Healthcare Customer Service Representative

    4 weeks ago

    Toledo, United States TIBCO Software Full time

    Remote Healthcare Customer Service Agent Your interest in SYKES has come at an exciting time in our history. We're excited to announce that SYKES is now a part of Sitel Group?, one of the largest global providers of customer experience (CX) products Customer Service Representative, Healthcare, Customer Service, Health, Customer Experience, Representative,...

  • Overnight Customer Service Representative

    4 weeks ago

    Toledo, United States Planet Fitness Inc. Full time

    We are seeking a Customer Service Representative to join our team! Please watch this video to get an understanding of the expectations of the job to ensure this is the right fit for you. Why you should join Planet Fitness: * Great growth opportunities - we are a dynamic and growing company * Set Schedule * Medical, Dental and Vision insurance benefits...

  • Overnight Customer Service Representative

    2 weeks ago

    Toledo, United States Planet Fitness Inc. Full time

    We are seeking a Customer Service Representative to join our team! Please watch this video to get an understanding of the expectations of the job to ensure this is the right fit for you. Why you should join Planet Fitness: * Great growth opportunities - we are a dynamic and growing company * Set Schedule * Medical, Dental and Vision insurance benefits...

  • Customer Service Representative

    4 weeks ago

    Toledo, United States Graybar Full time

    Make a difference. As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction. You will interact with customers on an ongoing basis, entering orders, handling requests and providing support needed in a timely, professional and courteous manner. In this role you will: Ensure every...

  • Customer Service Representative

    2 weeks ago

    Toledo, United States Graybar Full time

    Make a difference. As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction. You will interact with customers on an ongoing basis, entering orders, handling requests and providing support needed in a timely, professional and courteous manner. In this role you will: Ensure every...