Hotel Night Auditor
2 weeks ago
$14 - $15 hourly
Responsibilities:- Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required
- Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
- Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process
- Process additional administrative, bookkeeping. and accounting procedures as required
- Ensure all guests feel they are having an exceptional experience at the property
- Experience in the hospitality industry or guest services is preferred, but not required
- High school diploma or equivalent required; some college preferred
- Overnight shift; requires flexible hours
- Proficiency with computers is required; experience with reservation and accounting software is desired
- Great communications. and excellent customer service skills are required
Our La Quinta Inn by Wyndham hotel is located in Phoenix, AZ, and is managed by Five Rivers Management based in Utah.
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