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Investigative Agent
2 months ago
SUMMARY
Performs intake duties for incident reports of abuse, neglect and/or other Major Unusual Incidents. Conducts initial review, investigation, reporting, follow-up and closure activities regarding all assigned incidents of alleged abuse/or neglect and other Major Unusual Incidents (MUIs).
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Performs intake duties for incident reports of abuse, neglect and/or other MUIs as directed, including but not limited to: the log in of reports, review, and assignment of initial status to the case;
- As directed, maintains databases of incidents such as necessary for the Board and Ohio DODD, including the Incident Tracking System (ITS), and as directed, assists in the compilation of data to conduct a quarterly and annual assessment for each provider's system for MUIs and UIs;
- Utilizes ITS system as necessary to input reports daily and submit recommendations to close MUI reports and request investigation extensions from Ohio DODD;
- Conducts initial review, investigation, reporting, follow-up and closure activities regarding all assigned incidents of alleged abuse/or neglect and other MUIs as outlined in applicable regulatory standards, and maintains case files for investigations that have been conducted;
- Exercises independent judgment with regard to planning and conducting the investigations, and minimizes risk to health and safety by assuring immediate actions have been taken to protect or care for individuals;
- Immediately reports Board related investigations/cases and media related situations to the Board Superintendent and/or designee(s);
- Reviews MUI reports of providers to assure that all appropriate steps have been implemented to protect health and safety of all individuals served, determines any additional actions necessary;
- Notifies County Board Service and Support Administration personnel and/or other appropriate administrative officials of incident filings in accordance with established procedures;
- Collaborates with law enforcement, Children Services Board, State Board of Nursing, and other appropriate entities;
- Coordinates follow-up for recommendations established through the MUI reporting process for assigned cases;
- Prepares and submits written reports of investigation to appropriate parties including Ohio DODD, individuals, advocates, legal guardians, and providers within established timeframes;
- Reviews and analyzes MUIs to ensure prescribed and/or approved forms are utilized and to identify patterns and trends;
- Notifies individuals, advocates, legal guardians, and providers of their right to submit written comments to the County Board regarding conclusions of investigations and preventative measures implemented in response to incidents, and submits any comments provided to ODMRDD;
- Gathers information for Abuser Registry when requested;
- Provides training, technical assistance and support regarding related codes, rules, policies, procedures, and protocols on the topics of abuse, neglect, and MUIs;
- Carries out duties in compliance with applicable statutes, rules, policies, and procedures;
- Maintains other data as required, and performs on-call activities as assigned.
An integral part of the job function is ensuring that services, supports and oversight of such supports occurs with the focus on the individual receiving services. Person-centered planning is the foundation for all services, supports, monitoring, supervision and coordination for the individuals served.
OTHER DUTIES AS ASSIGNED
The Essential Duties and Responsibilities above represent the most significant duties of this position, but does not exclude other occasional work assignments that would be within the qualifications and responsibility levels of the position.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must meet eligibility requirements for Ohio DODD Investigative agent, and Service and Support Administration certification. Valid Ohio Driver's License, proof of insurance, and acceptable annual BMV check.
EDUCATION AND EXPERIENCE
Bachelor's Degree in Education, Health Services, Human Services, Law Enforcement, Social or Behavioral Science, or related field;
Minimum of nine (9) months of paid work in field of DD;
Paid work experience in conducting administrative, civil, and/or criminal investigations is preferred.
Benefits:
- Medical, Dental and Life Insurance
- Flexible Spending Option
- Voluntary Benefits including a Wellness Program, Vision, Supplemental Life Insurance, Short Term Disability, and Deferred Compensation
- Personal, Vacation, and Sick Time
- 14.5 Paid Holidays per Year
- Ohio Public Employees Retirement System (OPERS)
- Employee Assistance Program
- Tuition Reimbursement
- Attendance Incentive