Medical Receptionist
2 weeks ago
MWI is seeking a dedicated Medical Receptionist to join our team. As a Medical Receptionist, you will serve as the initial point of contact for our organization, providing excellent customer service and administrative support. You will be responsible for managing the front desk area, assisting patients, answering phone calls, and performing various clerical tasks to ensure the smooth operation of our office.
Requirements:Requirements:
- Create a positive, relaxing, welcoming, and professional atmosphere for patients.
- Communicate, effectively, and briefly with patients and providers.
- Answer phone calls, take and transmit messages; monitor and respond to voice and email.
- Assist patients with check-in and check-out.
- Assist with intake and screening of new patients.
- Complete various types of paperwork for patients or insurance
- Accurately document and maintain medical records.
- Maintain clean, neat, and orderly front office and waiting room.
- Ability to multi-task and manage time independently and in a team setting.
- Schedule appointments and maintain provider schedules.
- Collect patient payments, deductibles, and patient balances.
- Ensure company policies of financial agreements are met.
- Knowledge of general office equipment
- Data entry of charges and payments
- Maintain confidentiality and apply strict standards of privacy and HIPAA compliance.
- Other duties as needed to promote high-quality environment and patient care.
- 3 years of experience in behavioral health or Outpatient Care facility (Preferred)
Medical specialties:
Psychiatry
Schedule:
8-hour shifts; Monday through Friday
Job Type: Full-time
Benefits:
- Dental Insurance
- Disability insurance
- Health insurance
- Vision insurance
- Paid time off
- Professional development assistance
- Referral program
- Retirement plan
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