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Customer Service Agent

4 months ago

Ephrata, United States Levi's Building Components Full time
Job DescriptionJob Description*** Hourly Wages Recently Increased ***

Levis Building Components, a leader in the metal roofing accessories industry is looking for the right person to join our expanding team. We are looking for a Customer Service Agent whose main responsibility would be receiving inbound calls, emails, and other forms of communication from customers and responding accordingly. Other key responsibilities would include;
  • Providing exceptional customer service to existing customers, prospects, team members, and vendors
  • Performing administrative duties accurately while remaining organized
  • Building client relationships that are genuine, supportive, and represent the company philosophy, mission, vision, and goals
  • Making outbound phone calls to customers to communicate product offerings, sales, and promotions
  • Collaborating on projects and assignments to assist the growth of the department and company

The ideal candidate would possess the following skills:
  • Experience with various software applications to include the Microsoft Office Suite
  • The ability to work in a team atmosphere and be a team player
  • An outgoing and pleasant demeanor
  • Ability to communicate clearly and concisely via all platforms (phone, email, text, etc.)
  • Willingness to adapt to any situation and improvise accordingly
  • Comfortable with having a varied workload that can fluctuate daily
  • Strong attention to detail

Levis Building Components offers the following benefits:
  • Competitive pay with overtime opportunities; $15-$18 Per Hour DOE
  • Generous profit-based bonuses
  • Health, Dental and Vision Insurance
  • 401k with match
  • PTO and paid holidays
  • Tenure awards and company sponsored trips
  • Biannual employee reviews with raise opportunity
  • Free company apparel
  • Flexible Schedule Options, between 40-50 hour work weeks


  • NOW OFFERING SIGNING BONUS AFTER 90 DAYS OF EMPLOYMENT