Policy Service Specialist

1 week ago


West Des Moines, United States Homesteaders Life Company Corp Full time
Job DescriptionJob DescriptionDescription:

Are you ready for a new challenge? Do you have a solid background in the insurance industry and want to expand your knowledge and grow? If so, Homesteaders Life has a wonderful opportunity for you


As a Policy Service Specialist your focus will be communicating with Homesteaders policy owners, agents and funeral home personnel on a variety of issues from routine to very complex. Issuing New Business, Processing Policy changes, Early Pay-ups, Reinstatements and Death Claims are just a part of this role. Cross-training and a dedication to Texas funeral contract compliance will ensure you are never bored


With a career at Homesteaders, you’ll do important work alongside people who want to make a difference as much as you do. We support each other’s success, value bold and respectful collaboration and promote a healthy work-life balance through our workplace, schedule and benefits. Homesteaders’ purpose is to help people design a better farewell, benefitting those they love. That means your role here will have a positive, meaningful impact on families who experience the many advantages of funeral and end-of-life planning.

Requirements:
  • Two or more years of experience in the insurance industry - Policy Administration, New Business/Underwriting or Claims. Emphasis on Texas compliance in any of these areas is a plus
  • Ability to apply a comprehensive understanding of policy provisions and values as well as preneed funeral contracts to solve work related problems.
  • Ability to apply a comprehensive understanding of Texas funeral contract compliance as regulated by the Texas Department of Banking.
  • Ability to carry out oral and written instructions with strong aptitude for attention to details.
  • Excellent organization skills and the ability to handle multiple tasks at any given time.
  • A bilingual (Spanish) background a plus
  • The ability to effectively communicate complex issues to a variety of audiences.

Our benefits include:

· An excellent schedule – office closes at 1 p.m. every Friday

· Annual profit sharing

· 401(k) with company match with discretionary contribution

· Company-sponsored group medical and dental insurance

· Company-paid life insurance

· Company-paid long-term disability

· Hybrid work schedule option available following training period

· Paid holidays

· Generous vacation time and sick leave

· Paid parental leave

· Casual dress year-round

· Tuition reimbursement

· Volunteer Time Off (VTO)

· Matching gift program


We are dedicated to considering a broad array of candidates, including those with diverse workplace experiences and backgrounds. Whether you’re new to the workforce, returning to work after a gap in employment or taking the next step in your career path, we will be delighted to have you as part of our candidate pool. Apply today


About Homesteaders:

Homesteaders Life Company, a mutual company owned by its policy holders, is a national leader providing products and services to help people design a better farewell. Founded in 1906, Homesteaders is known for secure preneed funding and innovative solutions that help funeral and end-of-life professionals and consumers connect with each other.


We are currently not hiring in Colorado, Montana, New York and California.


Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.


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