Sales Support Associate I

1 month ago

Gatlinburg, United States Holiday Inn Club Vacations Full time
Job DescriptionJob Description

The Sales Support Associate is to ensure that the Resort Tour Reception, Gifting, Kids Club, Sales F&B and Sales Receptionist job functions are performed in a professional and organized manner while providing a quality experience for our guests.

ESSENTIAL DUTIES AND TASKS:

Performs all elements of the check-in and departure process for the designated sales and marketing department

  • Achieves personal and departmental written objectives by the Manager of Sales & Marketing Services
  • Ensures check-in accuracy by verifying marketing qualifications for proper tour assignments
  • Prepare and distribute all departmental reporting upon management’s approval
  • Executes the gifting process for the designated sales and marketing areas

QUALIFICATIONS:

  • Excellent computer and telephone skills.
  • Proficient in use of Internet, MS Word, PowerPoint and Excel.
  • Strong commitment and execution of customer service skills.
  • Able to priorities, organize and delegate assignment with ease.
  • Strong work ethic.
  • Excellent verbal and written communication skills are essential for success.
  • Possess well-developed judgment, interpersonal and communication skills.
  • Attention to details and analytical as well as creative approach to tasks.
  • Participates in proactive team efforts to achieve departmental and company goals.
  • Carries out any reasonable request by management.

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