Associate Director of Maintenance

2 weeks ago

Richmond, United States Virginia Supportive Housing Full time
Job DescriptionJob Description

A career at Virginia Supportive Housing is a choice. We are here because we are driven to make a difference. We serve our most vulnerable neighbors by removing the barriers that have prevented them from maintaining stable housing, health, and wellness. We meet people where they are and treat them with dignity and respect. We support them through their unique challenges and traumas resulting from homelessness, substance abuse, and mental health issues. We give them support even when they don't know they need it. We don't give up.

We embody our values: Compassion, Diversity and Inclusion, Respect, Wellness, and Integrity. We expect every teammate to embrace our core competencies of Communication, Collaboration, Persistence, Safety, and Quality in everything we do.

This work can be hard, but the impact is real. If you are committed, caring and resilient and looking to make a difference, a career at VSH is for you.

The Role: Associate Director of Maintenance

What You'll Do:

Oversee the maintenance operations of the VSH portfolio of properties, including but not limited to routine maintenance, preventive maintenance, emergency response, troubleshooting, capital project planning and management, safety/orientation training, due diligence, and annual compliance inspections.

  • Perform quarterly property audits and report findings to Associate Director of Property Management, Senior Property Managers and Maintenance Supervisors
  • Improve and oversee the effectiveness and efficiencies of all maintenance departments in the portfolio
  • Ensure the interior and exterior of the physical properties meet VSH standards and guidelines
  • Implement and follow up on performance of preventive maintenance programs, including tracking completion through documentation
  • Create scope-of-work guidelines for capital projects, solicit bids from qualified contractors, supervise and inspect capital projects
  • Develop short-term and long-term property safety and risk management standards
  • Develop and implement strategies for enhancing the value of assets
  • Lead preferred supplier vendor program and assist senior management in developing new partnerships
  • Participate in the recruitment and hiring process of maintenance personnel
  • Manage maintenance team through training, goal setting, communication and performance planning
  • Provide general assistance to property teams during emergency situations as appropriate

What You'll Bring to VSH:

  • Minimum of seven (7) years' experience as on-site Maintenance Supervisor, preferably with multi-site experience
  • Excellent technical skills in all areas of apartment maintenance and preventive maintenance
  • High level of organizational skills and ability to prioritize tasks
  • EPA and CFC certification; additional industry professional designations preferred
  • Knowledge of Hazardous Communication Program, MSDS, Lock Out/Tag Out Procedures, Mold Remediation and refrigerant record keeping standards
  • Thorough understanding of budgeting and ability to read, analyze and interpret financial statements and spreadsheets
  • Experience in identifying and resolving potential and existing maintenance problems
  • Excellent customer service, verbal, written and interpersonal communication skills
  • Experience managing a small to large group of maintenance employees and practicing effective performance management techniques, distance management experience

What We Offer: A comprehensive benefits package that includes medical, dental and vision plans starting after one month of employment. Short term/long term disability and life insurance at no cost, plus voluntary life insurance. An Employee Assistance Plan (EAP) and a 403b retirement plan with a company match. A generous PTO plan including vacation, sick and personal days, and 13 paid holidays


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