Massage Therapist

The Therapist will meet and exceed guest expectations by providing efficient and courteous spa and wellness services in accordance with Brand Ambition, Purpose, Brand Pillar’s, Values and Spirit.

Provide a professional treatment to guests with technical knowledge and fine skills

Promote our products with detailed knowledge

Conduct spa tours to guests

Professional Consultation for treatment guests

Controlling inventories for treatment and retail items

Maintain spa facility tidy and clean based on our hygiene standards

Ensure high knowledge of additional hotel services, Rooms, F&B etc.

Support during all spa special events and activities as requested

Responsible for maintaining knowledge of all spa and member activities, spa treatments, spa products, fitness and wellness programs

Handle guest complaints and inquiries in a courteous and efficient manner, informing supervisor when required, to ensure follow through and the problems are resolved satisfactorily

Ensure high standards of personal presentation and grooming

Attend hotel and spa training sessions when requested by management

Maintain positive interactions with guests and maintain a positive relationship with colleagues

Carry out any other duties and responsibilities as assigned by spa management team

3 Year Experience in a luxury hotel environment

National/State recognized Massage Therapy and/or Aesthetics Certification

Basic Computer and typing skills

Positive, engaging, and energetic personality

Able to be organized, manage time wisely and work with little to no direct supervision

Very high attention to detail

Sensitive to cultural nuances

Excellent communication skills, both written and verbal on English

Able to handle a multitude of tasks in an intense, fast paced environment

Excellent people skills and the ability to work under pressure and with various stakeholders

Ability to maintain a clean and professional appearance as per company policies

Ability to stand for extended periods of time

Multi-lingual is preferred

Dual License is preferred.   

This is a 1099 position