HRDI-Program Supervisor

4 months ago


Chicago, United States Friend Health Full time
Job DescriptionJob Description

Position Title:   Program Supervisor

Reports To:   Director of Outpatient Behavioral Health

Department/Program:   SUPR

FLSA Status: Exempt

Grade:   TBD

Last Revised: 01/2022

POSITION SUMMARY

Responsible for the Clinical and Administrative Services within the SUPR Division

POSITION RESPONSIBILITIES

  • Responsible for the supervision and administering daily activities performed by clinical staff, providing direction and leadership.
  • Responsible for providing guidance to staff in utilizing clinical case management principles in treatment of clients.
  • Responsible for Quality Assurance site reviews and ensure client records and documentation is acceptable by funding sources and other providers.
  • Responsible for monitoring and tracking services to clients to ensure client needs are met and staff documentation conforms to acceptable standards.
  • Responsible for ensuring documentation of billable services and completion of service center process
  • Responsible for providing and documenting supervision with Counselors and addressing areas of billable service hours.
  • Responsible for monitoring and assuring timely completion of treatment plans
  • Recommends procedure changes to assist in ensuring client resources are developed and maintained.
  • Participates in hiring decision by evaluating candidates, evaluating staff performance, recommending salary changes, promotions, and terminations.
  • Knowledgeable about specific rules and regulations affective the program for each funding source.
  • Provides clinical orientation and in service training to clinical staff
  • Provides consultation to program staff on difficult or unusual client cases
  • Provides clinical supervision and annual performance evaluations in accordance with SUPR and CARF regulations
  • Maintains all certification and licensing requirements
  • Ensure adequate number of recruitment and retention of clients
  • Network with community-based organizations, city, and state entities
  • Participates in professional associations and advocacy groups
  • Perform other duties as assigned

QUALIFICATIONS

  • BA/BS Degree in Social Work or related field
  • Minimum of 5 years of experience in clinical setting is required. At least on year on clinical supervision is preferred.
  • Applicable licenses of state certification in the human services/social services field. Working knowledge of Medicaid Standards and Accreditation
  • Excellent clinical skills, communicate effectively both orally and in writing, organizational and critical thinking skills, commitment to quality care and building teamwork
  • Must be able to handle multiple projects/assignments
  • Experience in the use of personal computers and Microsoft Office Applications
  • Work is normally performed in a typical office work environment.
  • Very limited physical effort may be required.

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