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Contract Billing Specialist

3 months ago

Connellsville, United States Ford Business Machines Full time
Job DescriptionJob DescriptionDescription:

Join our growing team in Connellsville as a Contract Billing Specialist


Ford Office Technologies mission is helping businesses thrive by delivering cutting edge office technology, solutions, and unparalleled customer experiences. We are seeking a motivated and ambitious individual to play a crucial role in supporting our accounting team.


As a Contract Billing Specialist, you will play a crucial role in ensuring accurate and timely billing processes for the organization's contractual agreements. You will be responsible for interpreting contractual terms, generating invoices, and managing billing discrepancies.


Job Responsibilities:

  • Answer customer calls for billing and account inquiries.
  • Set-up customer contracts.
  • Create invoices.
  • Accept payments.
  • Process credits.
  • Manage the status of accounts and balances.
  • Set-up billing profiles for new customers and/or changes to existing customers.
  • Process day to day billing files/invoices within strict deadlines.
  • Perform audits of client invoices and account set up with detailed billing components to ensure accuracy as compared to client contracts.
  • Calculate billing adjustments (credit/debit memos) utilizing billing software.
  • Direct communication with customers regarding billing distribution and frequency.
  • Committed to providing excellent customer service.
Requirements:

The ideal candidate enjoys working in a fast-paced goal-oriented team environment. Must possess a strong attention to detail, excellent communication skills, and a solid understanding of contract terms and billing procedures.

  • Minimum 4 years of experience as a Billing Specialist or in a similar role.
  • Must possess billing and contract set-up experience.
  • Ability to deliver outstanding customer service.
  • Knowledge of billing procedures and collection techniques.
  • Proficient in MS Office and Excel.
  • Exceptional written and verbal communication skills.
  • Self-motivated.
  • Ability to work independently, set priorities, manage multiple responsibilities, and meet deadlines with a strong sense of urgency.
  • High level of integrity and work ethic.
  • Strong attention to detail.