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Break Attendant

4 months ago

Saint Charles, United States Q - Center Full time
Job DescriptionJob DescriptionQ Center is looking for a Full Time Break Attendant to join our team Job SummaryThe Coffee Break Attendant is responsible for setting up and tending the coffee break stations and private breaks, and accurately accounting for use of stock, according to Q Center Standards, while ensuring quality service and guest satisfaction. This position would also be responsible for maintaining the highest standards of cleanliness and sanitation in all break areas. The schedule for this position varies throughout the week and weekend, and is generally 10am-630pm but occasionally 530am-2pm.Starting rate for this position is $16/hour. Benefits
  • Paid time off
  • 401(K) with employer match
  • Holiday Pay
  • Medical, Dental and Vision Insurance with Wellness Credits
  • Employee Assistance Program
  • Basic Life, AD&D 
  • Disability Benefits
  • Employee Meals
  Education & Experience
  • High school diploma required or equivalent required.
  • Customer service experience required and/or experience in a hotel or related field preferred.
  • BASSET and Food Handler certifications or equivalent required.
Physical Requirements
  • Flexible and long hours sometimes required.
  • Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
  • Ability to stand during entire shift.
Fundamental Requirements
  • Employees must at all times be attentive, friendly, helpful and courteous to all guests and fellow employees.
  • Set up coffee break stations and replenish area with food and beverage items as needed.
  • Ensure coffee break stations and private break areas are kept clean, neat and organized by bussing and wiping down all buffet and beverage stations.
  • Closely monitor buffet stations to keep food items full and nicely presented.
  • Place food and beverages according to established guidelines and according to Banquet Event Order.
  • Respond positively to guest inquiries and requests and attempt to resolve complaints; communicate to management, if necessary.
  • Perform preparatory tasks and side work duties to ensure that guests are served promptly and efficiently.
  • Restock disposable utensils, dishes and silverware at stations.
  • Monitor beverage levels and refill as necessary.
  • Check products for freshness and quality; ensure no expired products are available.
  • Rotate and organize stock in all areas.
  • Clean and break down the coffee break and private break stations at the end of the shift.
  • Serve guests in a warm, friendly, courteous and professional manner.
  • Change out food and beverage items per time of day.
  • Ensure that all hallways are free from service debris and that all service trays are brought back to the kitchen for breakdown and bussing.
  • Maintain the storeroom in a neat and orderly manner.
  • Ensure overall guest satisfaction.
The Q Center:Q Center is more than a conference center – it’s an experience With 40 years of experience in meeting planning and special event production, Q Center has become an industry leader with boundless versatility and exceptional levels of service. As the largest full-service conference facilities in the Midwest, our vast 150,000+ square-feet of IACC-certified meeting and event spaces regularly host a variety of occasions, from large-scale Fortune 500 company meetings to small business training and special events, like fundraisers and galas. One thing is for sure – food and fun are abundant at Q Center for all to enjoy. From our 95 acres of recreational fun to exploring local sites and indulging in gourmet cuisine, we aim to make every guest experience beyond expectations. Q Center isn’t just for business meetings and conferences – our multi-talented team and event space makes us one of the Midwest’s premier special event venues We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other characteristic protected by law. EEO is the Law    Supplement Notice     Pay Transparency If you require a reasonable accommodation to complete an application, please email your request to careers@qcenter.com and provide the job title to which you are applying.