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Parts Research Analyst

3 months ago

Orlando, United States AAA Forklifts Full time
Job DescriptionJob Description

Are you passionate about researching and analyzing data? Do you thrive in an office environment where you can put your attention to detail to good use? Join our team at AAA Forklifts in Orlando, FL as a full-time Parts Research Analyst.

With competitive pay ranging from $17 to $25 per hour, this role provides a great opportunity for growth and development within the company. You can also enjoy great benefits:

  • Health, dental, and vision
  • A 401(k) with a 3.5% match
  • Paid time off (PTO)
  • 6 paid holidays
  • Flexible scheduling

Ready to take on this challenging and rewarding position? Apply today


WHAT YOUR DAY IS LIKE

As a Parts Research Analyst, you're the linchpin in ensuring seamless order completions by providing accurate, timely support and customer service for both internal and external stakeholders concerning parts inquiries. Your day-to-day responsibilities include preparing detailed quotes and handling order requests tailored to specific types of equipment. You tackle parts discrepancies head-on-researching, analyzing, and resolving issues related to purchases, shipments, and deliveries. Precision in maintaining records across multiple interfaces and diligently entering pertinent data into the company's systems is crucial.

You handle inbound calls, responding to industrial equipment parts inquiries with expertise. You enjoy using web-based tools, Adobe programs, hard copy manuals, and microfiche to perform thorough parts research, ensuring operational efficiency and customer satisfaction


WHO ARE WE?

As the one-stop-shop for everything material-handling related, we offer a wide range of services including repair and maintenance to buying, trading, and selling It's not just a job here - it's a place where every team member genuinely enjoys coming to work. Our upbeat company culture fosters a supportive environment where we have a good time while understanding the importance of getting the job done right. From day one, we welcome our employees with open arms, emphasizing our commitment to their growth and well-being. With an open-door policy and a focus on being employee-centric, we ensure that everyone's voice is heard and respected


WHAT'S NEEDED FROM A PARTS RESEARCH ANALYST

We're looking for someone who can work Monday - Friday from 8 am to 5 pm while meeting the following qualifications:

  • Excellent customer service and multi-tasking skills
  • High attention to detail, including precise data entry
  • Excellent verbal and written communication skills
  • Ability to work with a high sense of urgency in a dynamic, fast-paced environment

Proficiency with MS Office Suite (Outlook, Word, Excel, and PowerPoint) is preferred but not required.

So, what do you think? If you can meet these requirements and perform this job as described above, we would be happy to have you as part of our team


Candidates must successfully pass a background check, and we also conduct pre-employment drug testing. Please note that any job offer extended will be contingent upon the results of both background and drug testing.



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