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Case Manager

2 months ago


East Providence, United States CareLink, Inc. Full time
Job DescriptionJob DescriptionDescription:

The case manager is responsible for the coordination, referral and support of medical, social, and community services for participants. The central role of the case manager is to provide person-centered, individualized attention to participants in need of care coordination, referrals and assistance accessing services. The case manager manages a caseload of identified and/or assigned individuals, conducts both telephonic and community -based outreach and provides comprehensive documentation of all activities in the EMR/system of record.


Case Managers will be required to provide most services on-site at group homes or other community-based locations but will have the ability to provide some services remotely from home if a private workspace is available in order to ensure patient privacy.

Requirements:

Education/Experience:

  • Experience working with adult IDD (Intellectual and Developmental Disabilities) population
  • Experience working with individuals with chronic illness and behavioral health issues
  • Experience navigating community and state resources within Rhode Island
  • Experience in person-centered care planning and working with individuals to establish and pursue goals
  • Driver's License and reliable transportation
  • Conflict-Free Case Management and/or Person-Centered Care training preferred

Job Skills:

  • Ability to work as part of an interdisciplinary team and actively participate in team meetings and case conferences
  • Excellent communication skills and the ability to interact respectfully with culturally and linguistically diverse populations
  • Ability to work independently
  • Ability to communicate effectively regarding self-direction (risks and responsibilities)
  • Competent in demonstrating the core components of case management (information gathering, person-centered planning, connecting to services and supports, and plan monitoring with follow-up