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Hotel Banquet Manager

3 months ago

Southbury, United States Heritage Hotel Golf Spa and Conference Center Full time
Job DescriptionJob Description

Are you seeking a new position in the hotel industry where you can demonstrate your managerial abilities? Our busy hotel is looking for a banquet manager that is uncompromising in their commitment to client satisfaction and offering an excellent banquet event experience for our guests. You'll interact with guests directly to book banquet space and provide options that match their needs and budgets. We require someone with exceptional leadership abilities to supervise banquet employees and ensure the best quality of hotel services. Our ideal candidate has at least three years of experience in the hospitality industry, preferably in management. Apply today if this sounds like an exciting opportunity

Compensation:

$50,000

Responsibilities:
  • Coordinate the daily operations of the banquet area and ensure you are providing an exceptional level of service by purchasing supplies, managing event space set-up, and setting proper staffing levels for events
  • Document the outcome of each event to assess and make improvements on future events and processes
  • Relay all event orders to on-site banquet staff members so they are made aware of their duties and responsibilities
  • Engage with customers to go through banquet event options that suit their budget and go over any changes, questions, or concerns to ensure a quality product is provided
  • Create departmental rules, processes, quality standards, and cost-cutting strategies to continually enhance the customer-focused banquet area
Qualifications:
  • Must have a strong focus on putting the guest first with exceptional customer service experience
  • 3+ years managing a team in a hospitality role or equivalent culinary role
  • High school diploma, GED, or equivalent experience. Higher education degree in hospitality or hospitality management is a plus
  • Possess excellent computer skills, especially MS Office -Word, Excel, and Powerpoint
  • Must have excellent customer service and communication skills
About Company

Tucked away near the scenic Litchfield Hills of Connecticut and conveniently located between New York & Boston, The Heritage Hotel, Golf, Spa, & Conference Center boasts New England charm with a modern touch. We offer many on-site amenities to enhance your stay, such as a full-service spa, complete gym & health club, a restaurant, golfing, & more.

The state of Connecticut boasts many diverse dining options, attractions for all ages & interests, historical sites & museums, and many micro-breweries & distilleries. Check out our explore page and plan your New England adventure today