Front Desk

3 months ago

Fresno, United States Grand Fitness Mgmt, LLC Full time
Job DescriptionJob DescriptionDescription:

As a Front Desk Sales Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional “Judgement Free” member experience All of our Team Members at Planet Fitness share one thing in common – a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone®. Joining the PF family means being part of a company that is based on an established culture and strong set of values. It is being a part of a supportive, engaging team that cares about bettering the health and wellbeing of the community in an environment where everyone feels like they belong. It is having fun at work while creating member experiences that consistently exceed their expectations. It means being part of a brand that you can be proud of

Essential Duties and Responsibilities

  • Greet members/guests as they enter and exit the club; assisting them with any questions or concerns as they check in.
  • Help to promote our Judgement Free Zone® by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies.
  • Resolve member concerns and escalate to a Manager as needed.
  • Answer phones in a friendly manner and assist callers with their inquiries.
  • Perform membership related functions such as sign-ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships.
  • Perform prospective member calls and tours; assessing their membership needs.
  • Execute retail transactions with accuracy and drive sales goals.
  • Resolve member concerns and escalate to a Manager as needed.
  • Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area.
  • Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule.
  • Frequently perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns.
  • Promptly address maintenance and facility concerns such as broken and/or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.)

This role is subject to successful completion of a background check, after offer acceptance. All background screens will be conducted in accordance with applicable federal, state and local laws.


Starting at $16.00 per hour.

Requirements:

Qualifications/Requirements

  • 6-12 months of experience in a customer service environment is preferred
  • Must be 18 years of age or older
  • Willing to become CPR/AED Certified (Training provided by Planet Fitness)
  • Basic computer proficiency

Physical Demands

  • Continual standing and moving throughout the club to accomplish tasks during shift.
  • Continual communicating in person or on the phone to exchange information during shift.
  • Must be able to lift up to 50 pounds.
  • Will encounter toxic chemicals during shift.
  • Frequent cleaning and sanitizing of equipment and facilities.
  • Moving self in different positions, including bending and twisting, to accomplish tasks.

More reasons to join Planet Fitness

  • Medical benefits
  • Free Black Card Membership
  • 401(K) Savings Plan
  • Employee perks and discounts
  • Engaging team-building competitions and social events

Health and Safety Requirements

Every team member is responsible for contributing to a safe and healthy workplace. Team members are expected to be active participants in health and safety by following all applicable policies and protocols, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner.

  • Front Desk/Host

    1 month ago

    Fresno, United States Dave & Buster's Restaurant Full time

    Our front desk and host position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The front desk/host positions require a strong communicator who will guide our Guests through their retail, game rental and dining e Front Desk, Restaurant, Hotel, Guest, Manager, Team Member

  • Front Desk Supervisor

    5 days ago

    Fresno, California, United States Denco Family Inc Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Denco Family Inc. As a key member of our hotel operations, you will be responsible for providing exceptional customer service, managing front desk operations, and ensuring a seamless guest experience.Key ResponsibilitiesCustomer Service: Provide top-notch...

  • Front Desk Receptionist

    2 months ago

    Fresno, United States PrideStaff Full time

    We are in need of a DYNAMIC front office receptionist who can professionally greet patients and schedule patients at the front desk. Relevant industry knowledge is NOT necessary. Experience with Nextgen/ Intergy would be a plus but not a must have. M Receptionist, Front Desk, Healthcare, Staffing, Patient, Medical

  • Front Desk Agent

    1 month ago

    Fresno, United States HomeTowne Studios - Fresno West Full time

    We are seeking a Front Desk Agent to join our Team with a starting Wage up to $18.00!  Depending on experience!When it comes to our employees, we believe no one does it better than HomeTowne Studios by RedRoof. Not only do we continually strive to have the best quality extended stay hotel experience to our guests, but as a Management Company, we also aim to...

  • Hotel/Motel Front Desk Supervisor

    3 months ago

    Fresno, United States Star2 Hotels Inc Full time

    Job DescriptionJob DescriptionJOB DESCRIPTION:Directly supervises all front office personnel and ensures proper completion of all front office duties and coordination with housekeeping and maintenance heads. Directs and coordinates the activities of the front desk, reservations, guest services, and telephone areas. Prepare monthly reports and budget for the...

  • Front Desk Coordinator

    1 day ago

    Fresno, California, United States Sante Health System Full time

    About the Role:Santé Health System is seeking a highly skilled and customer-focused Front Desk Receptionist to join our team. As a Front Desk Receptionist, you will be the first point of contact for our patients and play a critical role in ensuring their experience is exceptional.Key Responsibilities:Provide top-notch customer service to patients and...

  • Front Desk Coordinator

    2 months ago

    Fresno, United States Jobot Full time

    Contract Position - Front Desk Coordinator for AMAZING Department!This Jobot Consulting Job is hosted by: Sunshine PenningtonAre you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume.Salary: $18 - $22 per hourA bit about us:We are a large organization with an excellent reputation for providing quality services! Our culture...

  • Front Desk Coordinator

    6 days ago

    Fresno, United States Jobot Full time

    Contract Position - Front Desk Coordinator for AMAZING Department! This Jobot Consulting Job is hosted by: Sunshine Pennington Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $18 - $22 per hour A bit about us: We are a large organization with an excellent reputation for providing quality services! Our...

  • Front Desk Coordinator

    2 days ago

    Fresno, California, United States Sante Health System Full time

    About Sante Health SystemSante Health System is a leading healthcare management services organization that serves multiple clients. Our name, 'Sante,' is the French word for health, symbolizing our commitment to good health, progressive care, and leadership in our community.Our MissionWe strive to provide exceptional patient care and services through our...

  • Front Desk

    1 month ago

    Fresno, United States RH Community Builders Full time

    Job DescriptionJob DescriptionPosition Summary Overnight Front Desk staff will provide direct supervision of clients ensuring safety of all residents, model appropriate behavior, and compliance to program rules. Daily routine care and supervision will fall mainly on the Front Desk staff. Essential Job Functions include those listed below. Other duties may be...

  • Front Desk Receptionist

    2 months ago

    Fresno, United States Sante Health System Full time

    is looking to hire a **part-time Front Desk Receptionist** to provide exceptional customer service in our busy Gastroenterology medical office in **Fresno, CA**. We offer **competitive pay****satisfying career**Sant is celebrating its 25th year in service to the community. We deeply understand that we would not be successful in enhancing the quality of life...

  • Front Desk Receptionist- AGHA

    2 months ago

    Fresno, United States Sante Health System Full time

    is looking to hire a **full-time Front Desk Receptionist** to provide exceptional customer service in our busy Gastroenterology medical office in **Fresno, CA**. We offer **competitive pay****satisfying career**Sant is celebrating its 25th year in service to the community. We deeply understand that we would not be successful in enhancing the quality of life...

  • Medical Front Desk Receptionist Fresno, CA

    4 months ago

    Fresno, United States HCRC Staffing Health Care Full time

    We are looking for a dedicated and motivated Medical Front Desk Receptionist to join our medical team full time in Fresno, CA. Ideally, we are looking for an energetic, punctual, responsible, and hard-working person. The Front Desk Receptionist is re Receptionist, Front Desk, Medical, Customer Service, Healthcare, Patient

  • Front Desk Coordinator

    1 day ago

    Fresno, California, United States PrideStaff Full time

    We are seeking a highly motivated and organized Front Desk Receptionist to join our team at PrideStaff. As a key member of our front office team, you will be responsible for providing exceptional patient service and ensuring a smooth and efficient experience for our patients and visitors.Key Responsibilities:Greets patients and visitors in a professional and...

  • Front Desk Receptionist

    1 day ago

    Fresno, California, United States Qonten Full time

    Job Summary:We are seeking a highly skilled and organized Front Desk Receptionist to join our team at Qonten. As a key member of our front office, you will be responsible for providing exceptional customer service, managing daily operations, and ensuring a smooth and efficient experience for our clients.Key Responsibilities:Greets guests and clients in a...

  • Front Desk Representative

    3 days ago

    Fresno, California, United States Grand Fitness Mgmt, LLC Full time

    Job Description**Job Summary**Grand Fitness Mgmt, LLC is seeking a highly motivated and customer-focused Front Desk Representative to join our team. As a Front Desk Representative, you will be responsible for providing exceptional customer service to our members, prospective members, and guests while ensuring a seamless and welcoming experience in our...

  • Receptionist/Front Desk Greeter

    3 months ago

    Fresno, United States RV Country Full time

    **Receptionist/Front Desk Greeter** * Fresno, CA * Full Time * Administration * Entry Level **Receptionist/Front Desk Greeter** **Hours are Monday through Friday 8am to 5pm. Some weekends/holidays required.** **Job responsibilities include, but are not limited to:** * Understand and follow receptionist processes and procedures * Perform clerical duties...

  • Front Desk Coordinator

    2 days ago

    Fresno, California, United States PrideStaff Full time

    About PrideStaffPrideStaff is seeking a highly motivated and professional Front Desk Receptionist to join our team. As a key member of our administrative staff, you will be responsible for providing exceptional customer service and ensuring a positive experience for our clients and visitors.Key Responsibilities:Greet and welcome clients and visitors in a...

  • Overnight Front Desk

    2 months ago

    Fresno, United States PF Miami Developers LLC Full time

    Job Type Part-time Description As a Front Desk Sales Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional "Judgement Free" member experience! All of our Team Members at Planet Fitness share one thing in common - a passion for our amazing...

  • Overnight Front Desk

    3 months ago

    Fresno, United States Grand Fitness Mgmt, LLC Full time

    Job DescriptionJob DescriptionDescription:As a Front Desk Sales Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional “Judgement Free” member experience! All of our Team Members at Planet Fitness share one thing in common – a passion...