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National Sales Trainer
4 months ago
Position Title: Regional Sales Trainer
Employee Status: Exempt
Reports To: VP of Training and Performance
Location: Dallas, Texas
Why you want to join the team:
- We offer competitive compensation
- Medical, Dental, Vision, and Supplemental benefits
- 401(k) Retirement Plan with up to a 3% match
- Paid time off
- Floater day
- Company paid holidays
- Community volunteer opportunities
- Hybrid schedule
- Discounts on high-end bedding products
- Intentional career mapping for employee advancement
Who you are:
You are as passionate about company culture and values as we are. You want to put all of your strengths and talents to work, not just to support products and warranties, but to positively impact our customers and partners. You value the "bigger picture,” and you pursue self-awareness and emotional intelligence. You want to be coached and develop new skills while offering your unique perspective and expertise to advance the mission of ProtectAll & HealthySleep.
Our Mission: To provide the highest quality, most innovative, consumer-centric products and services in the industry.
What you’ll do:
The Regional Sales Trainer is responsible for the development and delivery of the company’s Corporate Training Program for our regional retail partners to support corporate goals and company growth. The individual will facilitate onsite classroom trainings and workshops of PROTECTALL™ Protection Plans and HealthySleep™ Top of Bed Products to help improve store sales performance. The prospective candidate will maintain consistent follow up with customers and visit assigned regional store locations, to provide ongoing sales training and support for current retail sales associates, as well as new hires and leadership. The Corporate Training Program will include workshops, videos, Learning Management System tutorials and Webinars.
Responsibilities:
- Successfully deliver state of the art training to retail partners to improve sales quotas of Protection Plan services and top of bed products
- Present information using a variety of instructional techniques or formats, such as role playing, simulations, team exercises, group discussions, videos, or lectures
- Develop an agreed upon annual training/education calendar of all training activities in the region, delivering on-time and within budget in a professional manner
- Create and maintain relationships with store management teams to assist with the effective communication of updates to PROTECTALL™ products, services and procedures
- Manage a quarterly training calendar and track completion of training curriculum for onsite retail management and staff
- Create and update training materials such as, procedure manuals, leaders/participants guide, handouts, FAQs and job aids
- Ability to motivate, inspire and coach others to improve performance
- Possess excellent written and verbal communication skills with the ability to interact with care, consideration and compassion with our retail business partners
- Ability to present information in a way that captures an audience, establishes rapport, persuades others and gains understanding
- Strong sense of personal accountability and a proven track record of achieving desired results
- Ability to work independently and as a member of a team
- Account management: consult with customers to resolve problems and provide ongoing support
- Perform routine and regular follow up with current customers and propose new PROTECTALL™ products to grow our customer’s profitability and product line from the inside
- Perform other job-related duties as assigned
What you bring:
- Degree in business, marketing or related field, preferred but not required
- Minimum of three years of retail experience in sales and/or in delivery of corporate sales training programs (retail experience in Appliances and Electronics preferred, but not required)
- Proficient with Microsoft Word, Excel, PowerPoint and Outlook
- Ability and willingness to travel 80%
- Exceptional presentation skills
Who We Are:
At ProtectAll & HealthySleep, we are industry leaders in protection plans and top of bed products. We are changing the way people buy and use their furniture, mattresses, appliances, electronics, and much more. At ProtectAll, we know "oops" happens, so we help consumers protect their investments and provide exceptional customer service when things do break. Everything we do at ProtectAll is designed around the customer, so they can get back to enjoying their lives - and their purchases - without the hassle of traditional warranties.
At ProtectAll, we are passionate and intentional about our Core Values and seek committed individuals who pursue the same:
- Honesty and Integrity
- Do what is right and fair
- Treat ALL people with respect
- Exceed our customers' expectations
- Be a great place to work
- Give back
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