Field Service Technician

4 weeks ago

Greer, United States Pureflow Inc Full time
Job DescriptionJob Description

About the organization:

Since 1985, Pureflow, Inc. has been pursuing excellence in high purity water systems. Our Company designs, builds, installs, and maintains high purity water equipment. Pureflow serves customers throughout NC, SC, VA, GA, FL, and eastern TN with an expansive array of industrial and commercial applications. We are seeking a Field Service Technician for the Greer, SC office, whose job responsibilities shall include, but not be limited to, the following:

Job Responsibilities:

  • Perform maintenance (e.g., filter change, DI change, and basic RO cleaning) on water treatment systems at customer facilities
  • Coordinate with and assist Installation Department on equipment installations (e.g., commissioning, startup, troubleshooting, and pilot testing)
  • Liaise with service call center team to coordinate trouble call responses, ensuring minimum disruption to customer operations
  • Follow all safety/precautionary procedures driving and working in the shop and at customer sites; follow all customer contractor/visitor rules
  • Provide thorough documentation of all work, parts, and time in accordance with SOPs
  • Ensure that the Operations Manager is always kept current on all sensitive service issues
  • Develop effective, trusted working relationships with all customers, maximizing ongoing communications
  • Serve as primary backup for emergency calls and services of your accounts
  • Assist Sales/Service Manager with sales leads
  • Maintain extraordinarily neat work areas, including vehicles, shop, and work sites

Qualifications:

  • 3+ years experience in equipment service operations, preferably in customer-facing settings
  • Strong mechanical aptitude
  • Electrical experience preferred; ability to understand basic wiring, instrumentation and controls
  • Ability to obtain a CDL Class A Driver's License if required
  • Previous on call assignment experience preferred
  • High school diploma or GED
  • Computer skills
  • Self-motivated, results-oriented, organized, energetic, and capable of staying cool under pressure from multiple ongoing projects

Working Conditions:

  • Majority of work is performed in industrial settings inside customer facilities
  • Regular on call assignments; schedule may include some evening/overnight/weekend work while on call, or on a service/project
  • Significant local travel, plus an average of 6 overnight stays per month
  • Ability to lift up to 100 lbs. without physical restrictions

Disclaimer:

May perform other duties, as assigned

Reports to: Georgia Branch Manager

Pureflow is an equal-opportunity employer and requires post-offer, pre-employment drug screening and background checks on all positions. Additionally, this position requires a post-offer, pre-employment physical.

Please visit our website at www.pureflowinc.com for additional information about Pureflow.

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