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Janitorial Lead or Supervisor Northeast Houston/Evenings
1 month ago
Supervisor responsibilities include organizing employee shifts, training and motivating team members. This position plays a critical role in ensuring all staff stays on task and complete all assignments to ServiceMaster standards. To be successful in this role, you should have a good understanding of cleaning principles and team management abilities.
Responsibilities
- Training cleaners on ServiceMasters standards, products, processes and procedures
- Clean assigned buildings by sweeping, mopping, scrubbing, or vacuuming them. Gather and empty trash. Service, clean, and supply restrooms. Clean and polish furniture
- Oversees staff performance and ensures all assignments are completed in accordance to set task schedule
- Train cleaners on task schedules specific to individual accounts
- Perform inspections and give constructive performance feedback to staff members
- Assign shifts and make necessary adjustment in case of call off or no shows
- Respond to customer complaints and request in a timely and caring manner
- Ensure compliance with safety and OSHA regulations
- Use proper PPE where required
- 5 years experience as a custodian, janitor, housekeeper
- 3 years' supervisor experience
- Will provide on the job training to those with strong work ethic and willingness to learn.
- Experience working for a professional janitorial company, office complex, hotel, hospital or school is a plus.
- The ability to be flexible, work at a fast-paced and in a multi-tasked job is a must.
- Contribute to a positive work climate with a pleasant attitude and contribute to the overall team effort including being in uniform, dependable and on time
- Has respect and understanding for co-workers and customers
- Bilingual is a plus
- Constant (up to 100%) standing, walking, pushing, balancing, stooping, kneeling, crouching, twisting, reaching over head, reaching forward. Must be able to lift and and/or carry 25lbs.
- Ability to read cleaning instructions
- Ability to differentiate between cleaning products and uses
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