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Program Assistant

2 months ago

Omaha, United States Learning Community of Douglas and Sarpy Counties Full time
Job DescriptionJob Description

Exemption Status:  Full-time or Part-Time (20-25hours) 

Reports To:  Program Manager 

Salary:  $21.00-$25.00 hour 

Hours: Monday-Friday, 7:30am-6:00pm (occasional evenings and weekend) up to 40 hours 

General Description 

The Program Assistant is a key member of the Learning Community Center of North Omaha (LCCNO) program team. This role involves a diverse set of administrative tasks to ensure the smooth operation of the Center. The Program Assistant greets staff and visitors, providing excellent customer service and support. This role requires strong organizational skills, attention to detail, and a proactive attitude.  

Job-Specific Duties & Responsibilities 

  • Plan, organize, and coordinate the administrative and clerical aspects of PU including transportation-related functions, screening calls, responding to emails, and greeting program participants. This position is station at the front entrance to welcome guests. 

  • Demonstrate safe and courteous driving behavior while transporting staff and participants. 

  • Conduct pre- and post-trip vehicle inspections and maintain a clean, neat, and orderly vehicle. 

  • Enter data into the database and create reports as assigned by Program Manager. 

  • Establish, update, and maintain transportation systems and procedures, including record-keeping and filing. 

  • Ensure relevant information is available and accessible for the efficient operation of the LCCNO. 

  • Lift up to 30 pounds to assist with logistical operations, such as helping in the kitchen, serving food, and providing backup support in childcare. 

  • Actively participate in team meetings and contribute to a positive team environment. 

  • Provide general support for program activities and other duties as assigned. 

Essential Duties & Functions 

  • Completion of Job Functions: Consistently follows through to accomplish assigned job functions and meets deadlines reliably. 

  • Flexibility and Adaptability: Demonstrates the ability to adapt to changing work conditions or project requirements, showing flexibility in approach and attitude. 

  • Positive Attitude and Teamwork: Exhibits a positive attitude and strong work ethic, working effectively with colleagues and promoting a collaborative environment. 

  • Customer Service Excellence: Provides outstanding customer service to both internal and external stakeholders, ensuring a positive experience for all interactions. 

  • Compliance with Policies and Regulations: Adheres to all organizational policies, procedures, and regulations, including the code of conduct and ethics related to IT security, Acceptable User Agreements, FERPA, and Confidentiality. 

  • Professional Appearance and Conduct: Maintains a professional appearance and attire, reflecting the standards of the organization. 

  • Attendance and Punctuality: Demonstrates punctual and reliable attendance at the assigned work location, ensuring consistency in performance. 

  • Additional Duties: Willingly undertakes other duties as assigned, demonstrating a cooperative attitude and willingness to contribute wherever needed. 

Qualifications 

  • High School Diploma/GED with at least 2 years of relevant experience. 

  • Excellent written, verbal, and presentation skills. 

  • Professional and positive demeanor. 

  • Ability to set priorities, follow through on tasks, and meet deadlines. 

  • Ability to work independently, with a strong commitment to teamwork. 

  • Proficiency in Microsoft Word, PowerPoint, Excel, and Outlook. 

  • Reliable transportation, valid driver's license, and insurance with a good driving record. 

  • Flexibility to work occasional evenings and weekends as needed. 

Physical Requirements 

The following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be provided to enable individuals with disabilities to perform these functions. 

While carrying out the duties of this job, the employee is required to: 

  • Stationary Work: Remain in a stationary position for extended periods of time while performing office tasks. 

  • Use Office Equipment: Operate a computer, printer, and other standard office equipment. 

  • Mobility: Move around within the office to interact with coworkers and access office supplies. 

  • Communication: Frequently engage in verbal and written communication with coworkers, vendors, and the public. 

  • Lifting: Occasionally lift and/or move objects up to 20 pounds within and outside the organization. 

    EQUAL OPPORTUNITY EMPLOYER

    The Learning Community is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

    This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. The Learning Community makes hiring decisions based solely on qualifications, merit, and business needs at the time.
     

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