Registration Clerk

4 weeks ago

Salem, United States Salem Memorial Hospital Full time
Job DescriptionJob DescriptionSalary:

Base Hours: Monday-Friday, 7:30 am - 4:00 pm


Purpose: The purpose of this position is assist in Registration and with the day-to-day activities of the facility to ensure the highest degree of quality care is always maintained.

• Provide customer service in a friendly and professional manner and appearance to customers, physicians, patients, families, staff, visitors, workers and other departments
• Responsible for patient registration including
o Obtain all necessary information for registration and insurance billings
o Assignment and transportation to bed based on hospital system
o Distribute information of new patients to necessary departments at conclusion of shift
o Follow proper procedures when suspecting certain illnesses to prevent further distribution
o Follow Point of Sale (POS) policy to include collection of co-pays, co-insurance and deductible, etc.
o Manage funds for admissions desk during shift including reconciliation
• Respond to needs of patients/families/customers throughout healthcare system in a proactive way as possible with courtesy, compassion and respect
• Maintain confidentiality regarding patient information
• Ensure all activities are in accordance with current Federal, State and local standards, guidelines and regulations and as may be required
• Communicate and work effectively with other team members toward common goals
• Maintain records or logs as assigned or needed
• Responsible for onboarding and training of new personnel
• Remain up to date on all training programs
• Maintain equipment and supply needs including following preventative maintenance procedures and informing higher authority of equipment and supply needs
• Other duties as assigned


Academic, Certifications, & Trade Qualifications
• High School Diploma preferred or equivalent, required
• Previous medical office experience preferred
• Notary bond preferred

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