Parts Counter Specialist

1 month ago

Savannah, United States Dobbs Equipment Full time
Job DescriptionJob Description

Summary of Primary Functions:

This position is responsible for assisting customers by properly identifying needed items, using parts catalogs and computer system, billing merchandise orders, and making necessary entries to the inventory control system, while distributing special order parts, receiving warranty parts, and maintaining shelf stock. This job description does not include a complete listing of all the duties and functions of the position. Management reserves the right to assign other duties or projects as necessary.

Essential Functions and Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. (Other duties may be assigned)

  • Works with parts team to make the department more profitable.
  • Finds out the model, serial number, and type of part needed.
  • Reads catalogs, John Deere Vision or computer for replacement part stock number and price.
  • Orders and receives parts from John Deere and other venders.
  • Fills customer orders from stock.
  • Ensures technicians receive the correct parts in a timely manner.
  • Receives and ships parts as needed in accordance with DOT guidelines.
  • Tracks lost sales.
  • Studies and stays current on new product bulletins and catalogs.
  • Prepares computerized invoices.
  • Receives payment or obtains credit authorization.
  • Advises customer on substitution or modification of part when replacement is not available.
  • Picks up and delivers parts for customers and venders as needed.
  • Maintains periodical parts returns as needed.
  • Attends training classes and store meetings.
  • Examines returned parts to determine if defective and exchange part or refund money.
  • Marks and stores parts in stockroom according to prearranged system.
  • Always see that defective merchandise is tagged properly with date, hours used, serial number, model number, correct part number, and placed in warranty bins.
  • Returns all unsold merchandise immediately to the correct stock location.
  • Notifies Parts Manager of discrepancies between inventory records and shelf quantities.
  • Maintains a clean and safe operating department.
  • Assists with annual physical inventory.
  • Controls expenses to increase profitability.
  • All employees are expected to adhere to the safety policies of Dobbs Equipment and the clients for whom we work.
  • Following the safety policies of Dobbs is a condition of employment and is everyone’s responsibility.

Qualifications: The requirements listed below are representative of the knowledge, skill, and/or ability required.

  • Valid Drivers License
  • Forklift Certification
  • Parts counter experience

Education, Skill, and/or Experience Requirements:

  • One-year certificate from a college or technical school; or three to six years related experience and/or training
  • Organization and communication skills must be highly developed.
  • Computer skills need to be broad based.

Language Skills:

  • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
  • Ability to write reports, business correspondence, and procedure manuals.
  • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Mathematical Skills:

  • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
  • Ability to apply concepts of basic algebra, statistics, and geometry.

Reasoning Ability:

  • Ability to solve practical problems and deal with a variety of concrete variables in situations where standardization exists.
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand; walk; climb or balance; and stoop, kneel, crouch, or crawl. The employee is occasionally required to sit. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and depth perception.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions, moving mechanical parts, and outside weather conditions. The noise level in the work environment is usually quiet.

We’re an Equal Employment Opportunity and Affirmative Action Employer

Dobbs Equipment is an Equal Employment Opportunity (EEO) and Affirmative Action employer. We are committed to providing an environment free of discrimination, harassment and retaliation both for our employees and applicants. We make all employment related decisions on the basis of an individual’s qualifications and job performance. We recruit, hire, promote, train, transfer, and make compensation decisions without regard to race, religion, color, creed, national origin, ancestry or citizenship status, sex, sexual orientation, gender, genetic information, marital status, pregnancy status, age, disability, protected veteran status, or any other characteristic protected by federal, state or local law.

Notice to Applicants: We participate in E-Verify in the United States.

Drug Free and Alcohol-Free Workplace Notice. Dobbs Equipment is an Equal Opportunity and At-Will Employer.

  • Parts Counter Sales

    5 months ago

    Savannah, United States Material Handling Inc. Full time

    Job DescriptionJob DescriptionDescription:Inside Sales & Customer Service - Parts DepartmentIPW an MHI Company, is searching for a Parts Counter Salesperson to join our Savannah team. We need an ambitious and hardworking professional who is able to work quickly and efficiently to take care of our customers. Our company offers a competitive salary, paid time...

  • Parts Counter Person

    2 weeks ago

    Savannah, United States Foundation Automotive Corp Full time $15

    Job DescriptionJob DescriptionFOUNDATION AUTOMOTIVE is seeking an experienced Parts Front Counter Person to join our team at Jones Ford/GMC. As the Parts Counter Person, you will be responsible for assisting with customer parts selection and for selling parts and accessories to retail and wholesale customers by phone or over the counter. in all clerical...

  • Dealership Parts Counter Associate

    3 months ago

    Savannah, United States Critz, Inc. Full time

    Job DescriptionJob DescriptionCritz Automotive is looking for an experienced parts counter associate. Our ideal candidate will be ready to hit the ground running with parts look-up, auto parts ordering, inventory management, customer relations, warranty documentation, and excellent phone skills. We are looking for a candidate who has previous dealership...

  • Retail Sales Counter

    3 weeks ago

    Savannah, United States LKQ Full time

    Job DescriptionAs a part of our continued growth we are looking for dedicated and passionate Counter Salespeople. As a Counter Salesperson you will be responsible for providing a superior customer service experience to all walk-in contact and phone contact customers. The Counter Salesperson will also be responsible for maintaining excellent customer service...

  • Retail Sales Counter

    3 weeks ago

    Savannah, United States LKQ Full time

    Job Description As a part of our continued growth we are looking for dedicated and passionate Counter Salespeople. As a Counter Salesperson you will be responsible for providing a superior customer service experience to all walk-in contact and phone contact customers. The Counter Salesperson will also be responsible for maintaining excellent customer service...

  • Counter Sales

    2 months ago

    Savannah, United States Airgas Full time

    R10048171 Counter Sales - Savannah, GA (Open) Location: Savannah, GA - Filling industrial How will you CONTRIBUTE and GROW? The Counter Sales position sells medical, industrial and specialty gases, welding equipment and hard goods and tools to customers. This position responds to inquiries or concerns from either walk-in customers or those customers that...

  • Parts Counterperson

    6 days ago

    Savannah, Georgia, United States J.C. Lewis Full time

    Job Description**Job Summary**The Parts Counterperson plays a crucial role in managing inventory and meeting customer needs at J.C. Lewis. This position requires strong interpersonal skills, attention to detail, and the ability to work independently.Key Responsibilities:Contribute to managing inventory and ordering parts to meet customer demands.Establish...

  • Automotive Parts Specialist

    2 weeks ago

    Savannah, Georgia, United States Critz, Inc. Full time

    Seeking a Skilled Automotive Parts SpecialistCritz, Inc. is on the lookout for a knowledgeable automotive parts specialist to enhance our team. The ideal candidate will possess a robust understanding of parts identification, automotive parts procurement, inventory oversight, customer service, warranty processing, and proficient communication skills over the...

  • Parts Specialist

    4 weeks ago

    Savannah, United States Advantage Resourcing Full time

    Are you seeking a job that combines purpose and fulfillment with your daily tasks? Advantage Resourcing, in partnership with a leading company in Savannah, GA, offers a rewarding opportunity as a Parts Specialist. Join our team and contribute to our mission of sustainability and excellence in keeping transported food and perishables safe and fresh. As a...

  • Operations - Customer Service Specialist

    1 month ago

    Savannah, Georgia, United States Hajoca Corporation Full time

    Hajoca Corporation is one of the country's largest privately-held wholesale distributors of plumbing, heating & cooling, and industrial supplies. Founded in 1858, Hajoca is a company based on the principles of "Service, Integrity, Reliability," and on relationships of trust and support with teammates, customers, and suppliers. Throughout its history,...

  • Parts Specialist

    4 weeks ago

    Savannah, United States Advantage Resourcing Full time

    Are you seeking a job that combines purpose and fulfillment with your daily tasks? Advantage Resourcing, in partnership with a leading company in Savannah, GA, offers a rewarding opportunity as a Parts Specialist. Join our team and contribute to our mission of sustainability and excellence in keeping transported food and perishables safe and fresh. As a...

  • retail service specialist

    4 weeks ago

    Savannah, United States O'Reilly Auto Parts Full time

    O'Reilly Automotive - 11305 White Bluff Rd [Store Manager] As a Retail Service Specialist at O'Reilly Automotive, you'll: Provide professional services while delivering an excellent customer service experience; Support the Store Manager and Assistant Manager in the areas of sales, customer service, store appearance and operations; Serve in a leadership role...

  • C-UAS Training Specialist

    1 week ago

    Savannah, Georgia, United States Booz Allen Hamilton Full time

    Position Overview:As a seasoned professional in training integration, your expertise drives innovative thinking and problem-solving in complex environments. Your extensive background in the industry is essential for addressing critical challenges and ensuring national security.In the role of Counter-Unmanned Aircraft Systems (C-UAS) Training Specialist, you...

  • Golf Car Parts Specialist

    1 week ago

    Savannah, Georgia, United States Landings Golf Car Full time

    Position OverviewThe Golf Car Parts Specialist will play a crucial role in managing the inventory of golf car components. This includes the ordering of necessary parts, ensuring their accurate receipt, and organizing them within the inventory system with proper labeling.Key Responsibilities:Order golf car parts efficiently to maintain stock levels.Receive...

  • Quality Control Paint Lab Specialist 1141

    3 weeks ago

    Savannah, United States Zing Recruiting Full time

    Job DescriptionJob DescriptionQuality Control Paint Lab SpecialistZing Recruiting, in partnership with a prominent client in Savannah, GA within the automotive industry, is seeking a Quality Control Paint Lab Specialistto join their team! Paint quality control engineering position shall have an understanding of the automotive paint process, to enhance paint...

  • Parts Procurement Specialist

    6 days ago

    Savannah, Georgia, United States Advantage Resourcing Full time

    Job SummaryAdvantage Resourcing is seeking a skilled Parts Specialist to join our team. As a key member of our operations team, you will be responsible for ensuring the efficient receipt, storage, and distribution of parts to our technicians.Key ResponsibilitiesParts Receipt and Storage: Unload parts trucks and properly store parts in a secure and organized...

  • Parts Counterperson

    4 months ago

    Savannah, United States J.C. Lewis Full time

    Job DescriptionJob DescriptionPosition SummaryThe Parts Counterperson:· Contributes to managing inventory and ordering parts and works to meet customers’ needs.· Is strong interpersonally, establishing rapport with customers in person and on the phone and asking questions that help to locate the needed parts or service and any related parts or service in...

  • Parts Counterperson

    3 months ago

    Savannah, United States J.C. Lewis Full time

    Job DescriptionJob DescriptionPosition SummaryThe Parts Counterperson:· Contributes to managing inventory and ordering parts and works to meet customers’ needs.· Is strong interpersonally, establishing rapport with customers in person and on the phone and asking questions that help to locate the needed parts or service and any related parts or service in...

  • C-UAS Training Specialist

    2 weeks ago

    Savannah, Georgia, United States Booz Allen Hamilton Full time

    Position Overview:As a seasoned professional in training integration, your exceptional expertise drives you to envision greater possibilities, challenge the status quo, and explore inquiries that others may overlook. Your extensive experience and advisory capabilities are essential in addressing some of the most intricate challenges faced by our clients,...

  • Automotive Parts Retrieval Specialist

    1 week ago

    Savannah, Georgia, United States LKQ Corporation Full time

    Job Summary: We are seeking a skilled Automotive Parts Retrieval Specialist to join our team at LKQ Corporation. As a key member of our warehouse operations, you will be responsible for locating, identifying, and safely retrieving parts from our inventory.Key Responsibilities:Locate and identify parts from inventory using various systems and tools.Safely...