Bilingual Clinic Assistant

4 weeks ago

Durham, United States El Futuro Full time
Job DescriptionJob DescriptionSalary: $18.00 per hour

Would you like to join a growing, compassionate team of people who share a vision for a brighter future?  El Futuro is the leading provider of behavioral health treatment to Latino families in North Carolina. Our mission is to nurture stronger familias to live out their dreams.


El Futuro is currently hiring a full-time Bilingual Clinic Assistant in Durham to provide administrative support to the entire El Futuro office. We are seeking someone with excellent customer service skills, who is very committed to working with the Latino community in North Carolina.


This position works 37.5 hours per week in-person in the Durham Clinic and may require travel to the Siler City Clinic to provide back-up coverage. Therapists ensure 8 hours of client appointments per week are scheduled after 4:00pm, and must be available for Friday morning meetings, 9:00-11:00am.


The pay rate is $18.00 per hour. El Futuro provides employer paid medical, dental, vision, life, short-term disability, and long-term disability; 403B matching; generous PTO and paid holidays; paid parental leave; and stipend and paid time off for professional development.


Typical Schedule, may change as clinic needs arise:

  • Monday - 10:00am - 6:00pm
  • Tuesday - 11:00am - 7:00pm
  • Wednesday - 10:00am - 6:00pm
  • Thursday - 11:00am - 7:00pm
  • Friday - 9:00am - 5:00pm


ESSENTIAL FUNCTIONS

The Clinic Assistant performs a wide range of functions including, but not limited to the following:


Front Desk functions:

  • Answering incoming calls
  • Responding to inquiries about programs and services
  • Speaking with and assisting clients
  • Receiving and accommodating clients and visitors
  • Maintain order in waiting area
  • Checking voicemail and following up


Facilitate appointments:

  • Administrative Support virtual functions
  • Reminder calls to client 1 business day before the scheduled appointment.
  • Reminder text to client 1 business day before the schedule appointment
  • Maintain schedules of each clinician based on their needs/preferences
  • Receive payments from clients


Process new clients:

  • Complete financial intake information and communicate the financial responsibilities of the client to El Futuro
  • Accurately and completely enter B-1 data into IMS

 

Office equipment and operations:

  • Keep printers full of paper
  • Keep common areas straight and organized (break room, waiting area, office machine stations)

 

Other:

  • Scan records into IMS regularly based on need.
  • Maintain discretion with regards to private information and follow HIPAA compliance policies.
  • First line security: call 911 if there is an emergency then follow crisis protocol.
  • Direct incoming faxes to the appropriate recipient.
  • File documents in client’s file.
  • Keep sanitation stations stocked with masks, wipes and hand sanitizer.

 

General Responsibilities for El Futuro Staff:

  • Participate in meetings and organizational related activities as directed by the supervisor, which may include All Staff Meeting, Individual Supervision, participation on a committee, or other activities.
  • Play an active role in the continued development of El Futuro’s work via participation in fundraising and other agency-wide activities.
  • Engage in learning opportunities through “La Mesita”, El Futuro’s training platform and network of bilingual providers in North Carolina, or through other appropriate career development opportunities.

 

EDUCATION and/or EXPERIENCE

  • High School Diploma or equivalent.
  • Minimum of 2 years of experience in front desk, reception, customer service, or other related field.
  • Required: Fluency in Spanish and English.


KNOWLEDGE, SKILLS, ABILITIES

  • Demonstrated customer service skills.
  • High level of organization, prioritization, communication, and listening skills.
  • Flexibility, creativity, and adaptability to meet the changing needs of clients and El Futuro. 
  • Proficiency in Microsoft Office and electronic health record systems (El Futuro uses IMS). 
  • Commitment to the mission and values of El Futuro and the ability to work collaboratively within a multidisciplinary team. 

 

 

To apply, submit your cover letter and resume.


El Futuro is an Equal Opportunity Employer and does not discriminate in its employment decisions on the basis of any protected category. El Futuro is committed to diversity, equity, and inclusion. We believe we are most impactful when people with a wide range of backgrounds, experiences, and identities come together with common purpose. We encourage candidates from all backgrounds to apply.

  • Part-time Bilingual Walk-in Clinic Assistant

    2 weeks ago

    Durham, United States El Futuro Full time

    Job DescriptionJob DescriptionSalary: $18.00  Would you like to join a growing, compassionate team of people who share a vision for a brighter future?  El Futuro is the leading provider of behavioral health treatment to Latino families in North Carolina. Our mission is to nurture stronger familias to live out their dreams.   El Futuro is currently...

  • Intensive In-Home

    3 days ago

    Durham, United States Carolina Outreach Full time

    Qualifies for Bilingual Stipend! Carolina Outreach, an ncgCARE partner, is one of the largest and most respected providers of community-based behavioral services in North Carolina. Serving the central and east central regions of the state, Carolina Outreach is renowned for providing service excellence to children and adults through a comprehensive program...

  • Bilingual HR Generalist

    4 weeks ago

    Durham, United States Accentuate Staffing Full time

    Accentuate Staffing is seeking a Bilingual HR Generalist for one of our clients in Raleigh/Durham area of North Carolina. The ideal candidate will be responsible for a wide range of HR functions, including employee relations, onboarding new employees, posting job openings, and developing and implementing company policies and procedures. The candidate should...

  • Bilingual HR Generalist

    1 month ago

    Durham, United States Accentuate Staffing Full time

    Accentuate Staffing is seeking a Bilingual HR Generalist for one of our clients in Raleigh/Durham area of North Carolina. The ideal candidate will be responsible for a wide range of HR functions, including employee relations, onboarding new employees, posting job openings, and developing and implementing company policies and procedures. The candidate should...

  • Bilingual Patient Recruitment Specialist

    1 week ago

    Durham, United States Velocity Clinical Research, Inc. Full time

    Velocity Clinical Research is an owned and integrated research site organization, providing excellence in patient care, high quality data and fully integrated research sites. At Velocity, we align our values and behaviors to give our employees the best chance of delivering on our brand promise: to bring innovative medical treatments to patients. We are...

  • Bilingual Patient Recruitment Specialist

    7 days ago

    Durham, United States Velocity Clinical Research, Inc. Full time

    Velocity Clinical Research is an owned and integrated research site organization, providing excellence in patient care, high quality data and fully integrated research sites. At Velocity, we align our values and behaviors to give our employees the best chance of delivering on our brand promise: to bring innovative medical treatments to patients. We are...

  • Certified Medical Assistant/Pharmacy Tech/LPN

    7 days ago

    Durham, United States In-Clinic Rx Full time $17 - $22

    Medical Assistant/Pharmacy Technician/LPNDurham, North Carolina•Full-timeApplyAbout the JobChronic Care Management Specialist - Medical Assistant/Pharmacy Technician/LPNJob Type: Full-time.NOT A REMOTE POSITION. MUST BE ABLE TO WORK FROM OUR LOCATION IN DURHAM, NC.MONDAY THROUGH FRIDAYNO WEEKENDSDescription:Specialist must be (one of the following):...

  • Bilingual Case Management Manager

    6 days ago

    Durham, United States El Futuro Full time

    Job DescriptionJob DescriptionSalary: $50,000 annual salaryWould you like to join a growing, compassionate team of people who share a vision for a brighter future?  El Futuro is the leading provider of behavioral health treatment to Latino families in North Carolina. Our mission is to nurture stronger familias to live out their dreams.El Futuro is currently...

  • Licensed Clinical Social Worker

    7 days ago

    Durham, United States Lincoln Community Health Center Full time $62,000 - $73,000

    IMPORTANT NOTICE REGARDING MANDATORY COVID-19 VACCINATION: Due to the surge in COVID-19 cases related to the Delta variant (and possibly other strains), increased hospitalization and ICU utilization and guidance/mandates from applicable authorities, including the state and federal government, Lincoln Community Health Center has instituted a mandatory...

  • Administrative Assistant

    1 month ago

    Durham, United States Chaparral Insulation Company, Inc. Full time

    Job DescriptionJob DescriptionDescription/Job SummaryWe are seeking an Administrative Assistant to join our team! You will perform clerical and administrative functions in order to drive company success.Responsibilities:Draft correspondences and other formal documentsPlan and schedule appointments and eventsGreet and assist onsite guestsAnswer inbound...

  • Administrative Assistant

    1 month ago

    Durham, United States Chaparral Insulation Company, Inc. Full time

    Job DescriptionJob DescriptionDescription/Job SummaryWe are seeking an Administrative Assistant to join our team! You will perform clerical and administrative functions in order to drive company success.Responsibilities:Draft correspondences and other formal documentsPlan and schedule appointments and eventsGreet and assist onsite guestsAnswer inbound...

  • Nurse Practitioner/Physician Assistant

    1 week ago

    Durham, United States Duke Health Full time

    Nurse Practitioner/Physician Assistant - Duke Dermatology Clinic Work Arrangement: Requisition Number: 239064 Regular or Temporary: Regular Location: Durham, NC, US, 27710 Personnel Area: DUKE HEALTH INTEGRATED PRACTIC Date: May 15, 2024 As a part of Duke Health’s outpatient clinic network, you will enjoy competitive compensation, comprehensive...

  • Nurse Practitioner/Physician Assistant

    1 week ago

    Durham, United States Duke University Full time

    As a part of Duke Health's outpatient clinic network, you will enjoy competitive compensation, comprehensive benefits plans, convenient work hours, and many opportunities for career advancement. Become a part of a team that values and invests in you. Duke Advanced Practice Highlights: The nation's first Physician Assistant Program was created at Duke in...

  • Clinical Research Coordinator, Duke Cancer Institute

    3 days ago

    Durham, United States Duke Health Full time

    Clinical Research Coordinator, Duke Cancer Institute Work Arrangement: Requisition Number: 245160 Regular or Temporary: Regular Location: Durham, NC, US, 27710 Personnel Area: MEDICAL CENTER Date: Jun 1, 2024 School of Medicine Established in 1930, Duke University School of Medicine is the youngest of the nation's top medical schools. Ranked sixth among...

  • Assistant Director of Clinical Microbiology Laboratory, Duke University Health System

    7 days ago

    Durham, United States Duke Health Full time

    The Department of Pathology at Duke University Medical Center is seeking a full-time faculty member in the role of Assistant Director of Clinical Microbiology for Duke University Health System Clinical Laboratories and Assistant or Associate Professor in the Department of Pathology. The individual will serve as Director of Mycobacteriology and Assistant...

  • Assistant Director of Clinical Microbiology Laboratory, Duke University Health System

    1 week ago

    Durham, United States Duke Health Full time

    The Department of Pathology at Duke University Medical Center is seeking a full-time faculty member in the role of Assistant Director of Clinical Microbiology for Duke University Health System Clinical Laboratories and Assistant or Associate Professor in the Department of Pathology.  The individual will serve as Director of Mycobacteriology and Assistant...

  • Yard Associate/Driver

    1 week ago

    Durham, United States SiteOne Landscape Supply, Inc. Full time

    Company Overview SiteOne associates are customer obsessed, always safe, continuously improving, and having fun! Whether you are experienced in the green industry, a professional looking for a career change, or a new graduate or veteran transitioning into the workforce, we are confident you will find opportunity and reward with SiteOne. SiteOne Landscape...

  • Clinical Research Coordinator

    5 days ago

    Durham, United States Wake Research Full time

    Job Description The Clinical Research Coordinator (CRC) is a specialized research professional working with and under the guidance of the clinical research site management and Principal Investigator (PI).  While the PI is primarily responsible for the overall conduct of the clinical trial, the CRC manages, supports, facilitates and coordinates the daily...

  • Clinical Research Coordinator

    1 week ago

    Durham, United States M3 Global Research Full time

    Company Description M3 Wake Research, an M3USA Company, is an integrated network of premier investigational sites meeting the clinical research needs of global biopharmaceutical, biotechnology, medical device, pharmaceutical and clinical research organizations (CROs). With close to 30 owned and managed research sites across the country, M3 Wake Research is...

  • Clinical Research Coordinator

    7 days ago

    Durham, United States Actalent Full time

    Description: RESPONSIBILITIES Provide clinical research support to investigators to prepare for and execute assigned research studies, including Review study protocols, Case Report Forms (CRFs), other study-specific documents, and electronic data capture systems used to record clinical research data. Attend all relevant study meetings. Collect and submit...