Server

2 months ago

Jacksonville, United States San Jose Country Club Full time
Job DescriptionJob DescriptionBenefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible schedule
  • Free food & snacks
  • Health insurance
  • Paid time off
  • Training & development
  • Vision insurance

Our Vision: To create an experience for our membership and their guest that shares a respect for the highest quality lifestyle standards and to promote an atmosphere of relaxation with all the conveniences, exclusivity, and amenities without compromises.

Our Mission: We are a private gathering place for our families and guests who cherish and share high quality lifestyle standards. We are a Country Club inspired by our rich tradition and are committed to delivering impeccable personalized service to our membership.

Core Values:
Honesty
Hospitality
Fun
Enthusiasm
Quality

Job Summary
Provide food and beverage services to members and guests. Under supervision of the Clubhouse Manager, work to prepare dining room and back of the house area for service. All areas are kept clean and immaculate. The server will welcome guests and attend to their every need. Product knowledge is essential and must know all aspects of the menu and beverage offerings. Assist in monitoring the guests' needs and in all phases of the operation. Must be able to work nights, weekends, and holidays/club events.

Key Job Responsibilities
MUST BE A TEAM PLAYER WITH A SERVICE FIRST MENTALITY.
Provide first-class service to all members and guests that exceeds their expectations
Perform pre- and post-work shift duties; set up side station and perform side work
Provide immediate attention to all members and guests upon seating
Distribute menus; take beverage orders; place order with the Bartender or fill order
Advise diners of any menu specials or changes; suggest menu items and answer questions about menu items
Take food orders and place them with the kitchen staff; inform cook of any special cooking instructions
Check back often to ensure members/guests satisfaction, keep beverages topped off
Assemble food on tray and serves the meal, placing dishes in front of each person
Remove plates when empty or finished; remove empty glasses; clean tables
Suggest and serve dessert, coffee and after-dinner drinks
Consistently follows all revenue control procedures
Verifies accuracy of prices, taxes, tips and other charges on all bills; presents bills to members/guests
Handles all cash, credit card and member charges per standard operating procedures
Keeps assigned tables, lounge and bus station and other areas clean
Advises supervisor of complaints as soon as they occur
Consistently complies with all state, local and club laws/policies relating to the service of alcohol
Attends pre- and post meetings as required
Turns in signed End of Shift Report
Maintain knowledge of scheduled daily activities, reservations, special events
Maintain knowledge of all food and beverage outlet hours, policies, and menu items
Maintain proper dress code at all times; wear name badge ever day; arrive promptly

Qualifications
Ability to communicate with proper grammar in English and to provide legible communication
Ability to compute basic mathematical calculations
Some experience in similar position dealing with the general public
Minimum 18 years of age to serve alcohol.
Ability to stand for extended periods of time, paying attention to detail
Ability to bend, stretch, reach
High standards of integrity and reliability
Successful completion of drug testing
U.S. citizenship or valid work visa and passport

Benefits: Base pay + commissions + tips. Opportunity to move to full-time with benefits package (401k, health, dental, vision, PTO, and holiday pay)

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