Aftermarket Parts Sales

3 weeks ago


Crystal Lake, United States General Kinematics Corporation Full time
Job DescriptionJob DescriptionDescription:

Experience Requirements:

  • Increase parts revenue utilizing sales and customer service skills.
  • Serve as the primary point of contact for customers seeking aftermarket parts for our OEM machinery, providing technical support and guidance as needed
  • Utilize your engineering knowledge to identify and source replacement parts, ensuring compatibility and quality
  • Provide technical support and information to customers over the phone, via email, or in person
  • Develop and maintain relationships with customers to negotiate successful part sales.
  • Collaborate with the sales team to identify sales opportunities and provide technical support for aftermarket parts sales
  • Monitor inventory levels to ensure optimal stock availability and minimize lead times
  • Assist in the development and implementation of marketing strategies to promote aftermarket parts sales
  • Stay up-to-date with industry trends, products, and technologies to ensure our aftermarket parts offerings remain competitive
  • Research prices for custom projects and work with outside sales to deliver the quotation
  • Setup new & review existing customers in ERP to ensure proper financial reviews are complete
  • Maintain the company's CRM and ERP at all times. All data must be maintained for accuracy
  • Using the ERP, process all work orders from order entry through shipment
  • Process returns, and exchanges in a timely and efficient manner


Requirements:
  • Bachelor's degree in Engineering or equivalent experience
  • Minimum of 2 years of experience in aftermarket parts sales, sourcing, or a similar role within the OEM machinery industry.
  • Strong technical knowledge of machinery and parts, with the ability to understand and interpret engineering drawings and specifications.
  • Excellent communication and customer service skills, with the ability to build and maintain relationships with customers and suppliers.
  • Strong organizational and project management skills, with the ability to prioritize and manage multiple tasks simultaneously.
  • Proficiency in Microsoft Office and inventory management software.
  • Must be a team player with a positive attitude and the ability to work


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