Parts Clerk

About Us: At Mastria Automotive, family values are at the heart of everything we do. We're more than just a workplace; we're a family. We embrace unwavering core values that prioritize the customer experience, family-oriented culture, and professional growth. As a forward-thinking and tech-savvy automotive group, we're looking for Parts Clerks to join our family and embark on a fulfilling career path while upholding our core values.

Our Core Values:

• Customer-Centric: Our customers are at the center of everything we do. We prioritize their needs and satisfaction in every interaction.
• Family-Oriented: We nurture a family-oriented culture where employees are valued, supported, and treated like family members.
• Continuous Growth: We believe in continuous growth and learning, providing opportunities for our team to advance their skills and careers.
• Financial Security: We are committed to increasing compensation as you advance in your career, ensuring financial security for you and your family.

What We Offer:

• Competitive daily compensation with wages on demand
• Enjoy Sundays off for quality family time and a better work-life balance
• Access to the latest automotive technology in a family-oriented environment
• Comprehensive paid training to help you succeed and grow within our family
• Opportunities for rapid career advancement within our tight-knit team
• 401K plan with matching options to secure your family's future
• Paid vacation and holidays to cherish moments with your loved ones
• Health and dental insurance to protect your family's well-being

Responsibilities:

• Sells parts to all customers, over the counter, through the shop, or on the phone.
• Assists all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner.
• Informs customers of companion part requirements and specials, and ensures that the customer is exposed to the full product line.
• Answers phone calls, providing price quotes and other information.
• Pulls and fills orders from stock. Notifies parts manager of out-of-stock parts or shop materials that need immediate attention. Locates out-of-stock parts from outside source and submit an emergency order, if necessary.
• Notifies service advisor and the customer when special ordered parts have been received. Makes sure all internal requests for parts are billed on service repair order.
• Ensures that all charge sales are signed by the customer. Ensures that all customers receive their copy of the invoice.
• Issues credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified.
• Perform other duties as assigned.

Qualifications:

• Professional demeanor
• Strong communication skills
• Highly organized
• Excellent interpersonal skills
• High School Diploma or equivalent
• At least 1 year experience

Join our Mastria Auto Group family, where our core values of ethics, professionalism, customer focus, intelligence, dedication, and resourcefulness define our culture. Be a part of the future of automotive parts department by applying now. Start an enriching career journey with us and uphold our unwavering commitment to family, growth, and excellence