Retention Specialist
7 days ago
Retention Specialist
Nevada Corporate Headquarters, Inc. (NCH) has been launching businesses and careers since 1989 We focus on inspiring our employees to provide an excellent customer experience that assists our clients through every step of establishing a successful business. We promote an environment that is fun, energetic, and supportive
Our growing company is looking for a Retention Specialist to support our sales division where you will be the backbone for our high-performance sales team Candidates must be professional and excel in a fast-paced work environment while effectively multi-tasking and efficiently handling various priorities
Duties
- Engage in inbound and outbound calls with NCH customers who are considering a change in their services or renewing their services
- Collaborate with sales and customer service management on ideas and tactics to win customers back
- Respond to customer queries and address service complaints in a timely manner
- Analyze customer feedback and develop customer retention
- Explain our products and services and the benefits that come with them
Qualifications:
- Excellent customer service
- Ability to utilize Microsoft Office Products (Excel, Word, and Outlook)
- Interpersonal skills and detail-oriented
- Professional demeanor and conduct
- Problem solving skill sets, be strategic and diplomatic
- Team oriented and able to build positive relationships with customers
- Ability to handle rejection
- Achieve and exceed individual targets
- Basic computer knowledge, including data entry into CRM
- Familiarity with multi-line phones
- Ability to work onsite Monday through Friday 8am to 5pm
Awesome Benefits Include:
- $31,200 Base Salary + Commissions, Spiffs, and Bonuses
- Primary schedule is from 8am-5pm Monday-Friday with occasional Saturday work.
- Fun and exciting team-oriented work environment
- Fresh leads provided daily (no cold calling)
- Continuous coaching and full support to help you maximize your earning potential
- Opportunities for advancement
- Benefits including paid vacation, sick leave, 401K w/match, health/dental insurance, education assistance
Our Mission Statement:
It is our mission to empower our clients with the tools they will need to succeed in the business world. We Bridge the gap between doing business online and face-to-face. Our customer service team is dedicated in providing you with the resources you need to successfully run your business. Your success is our success.
-
Retention Specialist
7 days ago
Reno, United States Nevada Corporate Headquarters Full timeRetention Specialist Nevada Corporate Headquarters, Inc. (NCH) has been launching businesses and careers since 1989! We focus on inspiring our employees to provide an excellent customer experience that assists our clients through every step of establishing a successful business. We promote an environment that is fun, energetic, and supportive! Our growing...
-
Retention Specialist
7 days ago
Reno, United States Nevada Corporate Headquarters Inc. Full timeJob DescriptionJob DescriptionRetention SpecialistNevada Corporate Headquarters, Inc. (NCH) has been launching businesses and careers since 1989! We focus on inspiring our employees to provide an excellent customer experience that assists our clients through every step of establishing a successful business. We promote an environment that is fun, energetic,...
-
Sales and Retention Specialist
Found in: Talent US C2 - 7 days ago
Reno, United States Clerical Administrative Support Full timePosition Purpose This position functions as the liaison between Hometown Health, brokers and their respective office staff. The incumbent is responsible for the timely and accurate investigation of broker concerns through open lines of all levels of communication. The incumbent is responsible for establishing and maintaining educational and...
-
Customer Service Specialist
7 days ago
Reno, United States Amtec Contract Full timeJob DescriptionJob DescriptionMust be open to rotating schedules and available to work on weekends!ESSENTIAL DUTIES AND RESPONSIBILITIES:Program Specialists will interact with Members, Dealers (including General Managers and Principals), Sales team, and various internal departments via phone and email using appropriate business acumen. Must demonstrate the...
-
Entry Level
1 day ago
Reno, United States Expeditors International Full time**Entry Level - Logistics Specialist/Customer Service Agent** * 5150 S Virginia St, Reno, NV 89502, USA * Full-time **Company Description** You arent looking for a job, youre looking for a career, a future. It doesnt matter if you are a seasoned professional or freshly entering the workforce, if you desire an opportunity to learn and grow, then Expeditors...
-
General Application
2 weeks ago
Reno, United States IncAuthority Full timeJob DescriptionJob DescriptionGeneral ApplicationAt Reno-based Inc. Authority (www.incauthority.com), we consult with, and help register, over 1000 new startups a week, across all fifty states. We promote an environment that is fun, energetic, and creates a positive work culture. Currently, we are growing by leaps and bounds! Our growing company is looking...
-
General Application
7 days ago
Reno, United States IncAuthority Full timeJob DescriptionJob DescriptionGeneral ApplicationAt Reno-based Inc. Authority (www.incauthority.com), we consult with, and help register, over 1000 new startups a week, across all fifty states. We promote an environment that is fun, energetic, and creates a positive work culture. Currently, we are growing by leaps and bounds! Our growing company is looking...
-
Affordable Assistant Community Director
Found in: Talent US C2 - 7 days ago
Reno, United States FPI Management, Inc. Full timeJob DescriptionThe Assistant Community Director is fully accountable in assisting the Community Director with the day-to-day property operations, and managing the asset to meet the client's expressed operational and financial goals. Assists with the supervision of on-site staff, which may include: Resident Services Coordinator(s), Compliance Specialist(s),...
-
Affordable Assistant Community Director
Found in: Resume Library US A2 - 5 days ago
Reno, Nevada, United States FPI Management, Inc. Full timeJob Description The Assistant Community Director is fully accountable in assisting the Community Director with the day-to-day property operations, and managing the asset to meet the client's expressed operational and financial goals. Assists with the supervision of on-site staff, which may include: Resident Services Coordinator(s), Compliance Specialist(s),...
-
Affordable Assistant Community Director
Found in: Resume Library US A2 - 2 hours ago
Reno, Nevada, United States FPI Management, Inc. Full timeJob Description The Assistant Community Director is fully accountable in assisting the Community Director with the day-to-day property operations, and managing the asset to meet the client's expressed operational and financial goals. Assists with the supervision of on-site staff, which may include: Resident Services Coordinator(s), Compliance Specialist(s),...
-
Affordable Assistant Community Director
Found in: Resume Library US A2 - 6 days ago
Reno, Nevada, United States FPI Management, Inc. Full timeJob Description The Assistant Community Director is fully accountable in assisting the Community Director with the day-to-day property operations, and managing the asset to meet the client's expressed operational and financial goals. Assists with the supervision of on-site staff, which may include: Resident Services Coordinator(s), Compliance Specialist(s),...
-
Lease-Up Affordable Assistant Community Director
Found in: Resume Library US A2 - 6 days ago
Reno, Nevada, United States FPI Management, Inc. Full timeJob Description 265 Washington St, Reno, NV 89503, USA Full-time Unit Count: 205 Property Name: Vintage at Washington Station The Assistant Community Director is fully accountable in assisting the Community Director with the day-to-day property operations, and managing the asset to meet the client's expressed operational and financial goals. Assists...
