IT Assistant

3 weeks ago

American Fork, United States Good Earth Markets Full time
Job DescriptionJob DescriptionSalary: Part-time, $18 - $23/hr, DOE

IT Assistant


Good Earth Markets is expanding and we want you to join us We are a local natural foods store with locations throughout Utah and plans to open new locations. As a locally-owned business for nearly 50 years, our mission is to empower a better life for individuals and communities through healthy living–and this includes you


Team Member Benefits:

  • Travel Reimbursement available 
  • PTO program
  • Flexible scheduling (Closed Sundays)
  • Exclusive employee discount with occasional free product sampling
  • Employee referral program
  • Competitive wages with opportunities for advancement


Good Earth Markets is expanding its IT department Applicants must have experience and a strong foundation in the listed technical skills. This individual will report to the Director of IT and will help analyze, identify, and improve the business through technical support.


A Day in the Life:

Your effectiveness in completing these duties will rely heavily on your experience with:

    • Systems Administration (Google Workspace, Microsoft Office, Active Directory, Domain Management, VOIP)
    • Researching the hardware and software that will provide the greatest value to our company while also being tailored to our specific needs
    • Recommending systems configurations that reflect tried and tested methods to produce lasting results
    • IT Help Desk Support (Troubleshooting, Asset Management, Imaging, Ticketing Software, Printers and Scanners)
    • Effective Communication (Email, Phone, Chat, Face to Face)
    • Network Administration (Modems, Routers, Switches, VLAN, LAN, WAN, Windows Servers)
    • Implementing recommended solutions within a provided timeline and budget 
    • Creating documentation that enables users to effectively troubleshoot and resolve potential problems that may arise in the future 


How You’ll Thrive:

  • Takes the initiative and is motivated to be productive when working independently
  • A drive to learn and expand IT skills
  • Able to develop and manage priorities
  • Honest and safeguards the company’s interests
  • Ability to travel between store locations
  • Ability to stand for long periods of time with repetitive lifting and bending
  • Excellent Interpersonal skills
  • Batch scripting language a plus
  • NVR and IP cameras are a plus
  • Webhosting experience a plus


Availability and Compensation:

  • Full-time, In-Office, Monday - Friday, ability to respond to chats on weekends, avg. 39 hours a week
  • $18 - $23/hr, DOE


Good Earth is a proud promoter of employment opportunities for our Military and Veterans. We, an equal opportunity employer, do not consider any protected traits (e.g., race, creed, color, religion, gender, national origin, non-job-related disability, age, or any other protected trait) when hiring—under federal, state, and local laws.