![Follett](https://media.trabajo.org/img/noimg.jpg)
Campus Retail Team Lead
4 weeks ago
Join the Follett Team, where employees are valued, respected, and offered career paths throughout its many campus locations.
Follett serves over half of the students in the United States and works with 80,000 schools as a leading provider of education technology, services, and print and digital content. We're higher education's largest campus retailer and a hub for school spirit and community as we operate nearly 1,200 local campus stores and over 1,600 virtual stores across the continent. We take pride in the fact that for more than 140 years, we have been helping to improve people's lives by supporting a lifetime of learning and education.
Pay Rate - $15.00 - $18.28 per hour
Position Overview
As a Campus Store Leader, you will support a Market Leader or Campus Store Manager overseeing store operations. You will be responsible for driving results through sales growth while delivering the highest level of brand and operational excellence throughout the store by ensuring your team delivers an engaging customer service experience.
You will cultivate an environment of mentorship and continuous development of your team members while staying engaged in financial metrics and store performance and support a Market Leader or Campus Store Manager with overall store operations.
Consistently demonstrate Follett Values - One Team, Innovate & Create, Put People First, Do What's Right, Own the Results, Stand for Inclusion. Demonstrate proficiency in Follett Strategic Core Competencies - Thought, Results, People, and Self. You are required to maintain an availability that meets business needs.
Responsibilities
Driving Results/Sales: Execute store plans and daily operations for both traditional and rush (peak) periods consistent with company objectives. To include:
- Execute sales promotions and special events (store, campus, community).
- Partner with store leadership to review store financials and recalibrate goals to drive sales.
- Operate cash registers and store systems to accept payments, place orders, and make changes adhering to safe cash handling procedures, including balancing cash drawer, preparing bank deposits, and daily opening and closing activities.
- Maintain appropriate inventory control in alignment with store operational procedures.
- Keep all areas of the store environment neat, clean, and organized.
- Shipping/Receiving responsibilities.
- Set sales floor to meet visual merchandise standards for General Merchandise and Course Materials.
- Ensure the security of company assets and the safety of team members and customers, and adherence to company policies.
- May review and approve store markups, markdowns, and write-offs within company guidelines.
- Responsible for executing in-store course materials activities in collaboration with course materials leadership.
Talent Management: Supervise the work activities of team members (FT/PT and temporary/seasonal) including:
- Train and coach team members on company and store standards.
- Ensure team members follow company and store policies, procedures, and standards.
- Perform onboarding procedures for new hires.
- Schedule team members' work hours within the store's operating budget.
- Provide coverage for team members during breaks, lunch, vacation, or peak seasonal periods.
Customer Service: Partner to create and maintain an engaging customer service culture, focused on solutions-based selling and an exceptional customer experience. To include:
- Greet customers and answers phones to provide information, direct callers, and resolve escalated issues.
- Drive market growth initiatives such as POS email collection.
- Maintain service level agreements for OMS Orders.
- Review customer feedback as provided by Market Leader or Campus Store Manager and proactively provide solutions to feedback.
Campus Relationships: Communicate and partner with the campus to include:
- Day-to-day communication of store operational activities.
- Facilitate campus events.
Other duties as assigned to support general store operations.
Requirements
- Associate's Degree or equivalent.
- 0-5 years of relevant experience.
- Academic retail experience is a plus.
- Strong organizational, time management, and problem-solving skills.
- Strong customer service, communication, and presentation skills.
- Strong analytical skills and financial acumen.
- Advanced relationship building, a demonstrated ability to influence a team, and customer outreach.
- General computer skills.
- Travel: minimal - less than 10%.
Full time benefits:
Medical, Dental, & Vison
Voluntary Insurance plans
401k + 100% company match (up to 4%)
80 hours vacation + sick days
10 paid company holidays
Quarterly Bonus Plan
Equal Opportunity Employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Powered by JazzHR
63NwkItyA3
-
Retail Merchandiser Team Lead
1 month ago
Valley Ford, United States SAS Retail Services Full timeHey detail-oriented person! We handle product movement at retail. We display it, we move it, we track it; making sure stores and their product suppliers have the best opportunities for optimal sales. Is your retail career ready for a boost? Looking for the next step and a path to management? Then make sure you choose the right place to grow. We offer great...
-
Sales Lead
1 month ago
Valley Center, Kansas, United States Chico's FAS, Inc. - Retail Full timeWe are customer obsessed, innovative, and have the best culture in retail.Join our team todayPOSITION OBJECTIVE:The Sales Lead is responsible for supporting Management in in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including great customer experience and...
-
Retail Team Lead
2 weeks ago
Lewis Center, Ohio, United States GetGo Café + Market Full timeJob SummaryA GetGo Team Leader supervises Crew and WetGo Leads and other Team Members. The Team Leader will report to a Supermarket Store Leader. A Team Leader is responsible for hiring the right person, ensuring training is completed and by directing and developing the team. Growing sales through coaching and directing Team Members to execute merchandising...
-
Retail Team Lead
4 weeks ago
Lewis Center, United States GetGo Caf + Market Full timeJob Summary A GetGo Team Leader supervises Crew and WetGo Leads and other Team Members. The Team Leader will report to a Supermarket Store Leader. A Team Leader is responsible for hiring the right person, ensuring training is completed and by directing and developing the team. Growing sales through coaching and directing Team Members to execute merchandising...
-
Retail Team Lead
4 weeks ago
Lewis Center, United States GetGo Caf + Market Full timeJob Summary A GetGo Team Leader supervises Crew and WetGo Leads and other Team Members. The Team Leader will report to a Supermarket Store Leader. A Team Leader is responsible for hiring the right person, ensuring training is completed and by directing and developing the team. Growing sales through coaching and directing Team Members to execute merchandising...
-
Sales Lead
4 weeks ago
Valley Center, Kansas, United States Chico's FAS, Inc. - Retail Full timeJoin our fashion-obsessed team, dedicated to a styling and social experience that makes women feel beautifulPOSITION OBJECTIVE:The Sales Lead is responsible for supporting Management in in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including great customer...
-
Sales Lead
1 month ago
Valley Center, Kansas, United States Chico's FAS, Inc. - Retail Full timeJoin our chic team, dedicated to a styling and social experience that inspires women to express their individualityPOSITION OBJECTIVE:The Sales Lead is responsible for supporting Management in in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including great...
-
Sales Lead
4 weeks ago
Valley Center, Kansas, United States Chico's FAS, Inc. - Retail Full timeJoin our chic team, dedicated to a styling and social experience that inspires women to express their individualityPOSITION OBJECTIVE:The Sales Lead is responsible for supporting Management in in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including great...
-
Sales Lead
4 weeks ago
Valley Center, Kansas, United States Chico's FAS, Inc. - Retail Full timeJoin our fashion-obsessed team, dedicated to a styling and social experience that makes women feel beautifulPOSITION OBJECTIVE:The Sales Lead is responsible for supporting Management in in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including great customer...
-
UCF Campus Store Foxtail Cafe
2 weeks ago
Kennedy Space Center, United States Barnes & Noble Education, Inc. Full timeEnhance Your Success: Join our dynamic team today as a Campus Retail Associate. As a Campus Retail Associate, you will play a key role in providing superior customer service and supporting store leaders in all aspects of retail operations to ensure smooth store functioning. Key Responsibilities:Provide excellent customer serviceSupport store...
-
Team Lead
1 month ago
Sun Valley, United States Product Connections Full timeJob Posting: Overview Flexible schedule. Great PTO package Growth Potential Benefits (Medical, Dental, Vision, 401K) This is a field based, retail focused, customer-centric position. Strong team building and development of direct reports is critical to success in this position. Scheduling, planning, and executing successful retail events is required; as...
-
Retail Representative
2 weeks ago
Mill Valley, California, United States SAS Retail Services Full timeWe want you to help us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives. Joining SAS Retail Services, an Advantage Solutions company, means joining a network of 65,000 teammates serving 4,000+ brands and retail customers across 40+ countries. All the while,...
-
Retail Representative
1 month ago
Mill Valley, United States SAS Retail Services Full timeWe want you to help us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives. Joining SAS Retail Services, an Advantage Solutions company, means joining a network of 65,000 teammates serving 4,000+ brands and retail customers across 40+ countries. All the while,...
-
Retail Representative
4 weeks ago
Mill Valley, United States SAS Retail Services Full timeWe want you to help us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives. Joining SAS Retail Services, an Advantage Solutions company, means joining a network of 65,000 teammates serving 4,000+ brands and retail customers across 40+ countries. All the while,...
-
Retail Sales Merchandiser
3 days ago
Simi Valley, United States SAS Retail Services Full timeJoin our dynamic team of Merchandising & Product Demonstration Specialists! In this multifaceted role, you'll excel in merchandising, sales, and/or product demonstrations. We seek a candidate adept at fostering relationships with store management, engaging customers, boosting product brand awareness, and thriving in independent work environments. If you're...
-
Traveling Retail Merchandiser
4 weeks ago
Spring Valley, Nevada, United States SAS Retail Services Full timeJoin our team of Travel Retail Merchandisers In this role, we handle product movement at retail. We display it, we move it, we track it; making sure stores and their product suppliers have the best opportunities for optimal sales. When you join the SAS Retail Services' team as a Traveling Reset Merchandiser, you'll be making a difference by ensuring the...
-
Retail Data Collector
4 weeks ago
Wareham Center, United States SAS Retail Services Full timeHey detail-oriented person! We handle product movement at retail. We display it, we move it, we track it; making sure stores and their product suppliers have the best opportunities for optimal sales. Launching your merchandising career could be just one quick chat away. We're hiring now for our Retail Data Collector team and are looking for people like you....
-
Retail Representative
4 weeks ago
Happy Valley, United States SAS Retail Services Full timeWhy us? SAS Retail Services is part of the largest retail services company in the US, working with major consumer brands in Walmart stores in your area. We display it, we move it, and we track it! Start building your career working with amazing people. Our on-the-job training will build your skills in category resets and product placement. If you like the...
-
Retail Team Lead
2 weeks ago
Byron Center, United States adidas Full timeRetail Team Lead - Grand Rapids, 6204, Byron Center, MI At adidas we have been challenging the status quo for 70 years and we’re not done yet.We are calling all Leads who don’t accept what “was” or what “is,” but those who want to create what will be, and who share our desire to make a difference. We believe sport has...
-
Retail Store Planning Designer
1 month ago
Wareham Center, United States SAS Retail Services Full timeHey detail-oriented person! We handle product movement at retail. We display it, we move it, we track it; making sure stores and their product suppliers have the best opportunities for optimal sales. Launching your merchandising career could be just one quick chat away. We're hiring now for our Retail Data Collector team and are looking for people like you....