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Treatment Coordinator

1 month ago

, United States Specialty Dental Brands Full time
Job DescriptionJob DescriptionDescription:


Duties include:

  • Sets up treatment rooms for all new patient exams
  • Welcomes new patients/parents promptly with a warm smile
  • Ensures new patient experience is enjoyable every single time
  • Checks all new patient charts to ensure info was correctly entered upon scheduling
  • Has Ipad ready for new patients that have not filled this out prior to appointment
  • Responsible for new patient paperwork to ensure it has been completed. Map in fields from the online questionnaire into chart. Ensures process is compliant with HIPPA laws.
  • Completes New Patient Xrays for appointment
  • Gives accurate and correct pricing based on treatment plan recommendations. May include expected insurance amount if insurance has been previously verified for the specific patient.
  • Works numbers for new patients and sets up comfortable monthly payments that align with office guidelines
  • Keeps records of all contracts, fees, referral, and other important information
  • Helps to fill the schedule when needed by communicating with the Front Desk Coordinators
  • Ensures accurate charting and insurance information has been entered in correctly for Insurance Coordinator to submit once contract is signed.
  • New insurance information to be collected and scanned into chart by obtaining a copy of front and back of insurance card as well as half sheet filled out.
  • Sign contract with patient or parent before but no later than banding date. Have contract to Insurance coordinator by next working day.
  • Answers any questions patient might have regarding treatment
  • Works with Practice Managers to ensure all contracts and documents are up to date, gathers needed information, and update as changes take place.
  • Attend all staff meetings, front office meetings, and daily huddles.
  • Representing the practice in a positive way inside and outside of the office.
Requirements:
  • At least 1 year of treatment coordinating experience is required
  • be self-motivated, organized, and have a positive attitude
  • possess great understanding of dental terminology
  • have excellent communication and written skills
  • have excellent public relations skills
  • work well with patients and team
  • be experienced in delivering high-level customer service
  • Committed to the position arriving on time daily and staying late as needed.
  • Excellent computer skills including Microsoft Word, Excel, Teams, and Outlook

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