CCTV Support Technician

2 weeks ago

Paoli, United States Universal Atlantic Systems LLC (UAS) Full time
Job DescriptionJob Description

Overview

The Support Technician is responsible to provide technical support to customers and technicians for all facets of IP/Video equipment.

Status

Full Time, Non-Exempt

Duties and Responsibilities:

  • Provide first level contact and convey resolutions to customer issues
  • Properly escalate unresolved queries to the next level of support
  • Track, route and redirect problems to correct resources
  • Update customer data and produce activity reports
  • Walk customers through problem solving process
  • Follow up with customers, provide feedback and see problems through to resolution
  • Utilize excellent customer service skills and exceed customers’ expectations
  • Provide on-call support for UAS customers as assigned
  • Responsible to complete paperwork, data entry, and unit configuration associated with video equipment installations and service calls in an accurate and timely manner
  • Ability to complete non-help desk/support projects as needed
  • All other duties as assigned

Education and Experience:

  • Associates Degree
  • Three years of technical support work experience or equivalent experience

Work Requirements:

This position will be required to work in a variety of environments including some that have special rules and procedures that must be followed at all times. May be required to be on-call after normal working hours and on weekends and holidays. Ability to lift 75 lbs. Must possess a valid driver’s license and have basic computer skills.

  • Medical Technician

    2 weeks ago

    Paoli, United States Cardiology Consultants of Philadelphia, PC Full time

    Cardiology Consultants of Philadelphia is a professional medical organization committed to the healing mission of Medicine. CCP specializes in providing comprehensive cardiology care and currently has over 40 locations throughout the Philadelphia area. We are currently hiring for a full-time Health Host, Medical Technician at our Paoli, PA location.Please...

  • Medical Technician

    1 month ago

    Paoli, United States Cardiology Consultants of Philadelphia, PC Full time

    Job DescriptionJob DescriptionCardiology Consultants of Philadelphia is a professional medical organization committed to the healing mission of Medicine. CCP specializes in providing comprehensive cardiology care and currently has over 40 locations throughout the Philadelphia area. We are currently hiring for a full-time Health Host, Medical Technician at...

  • Technical Services Specialist

    2 weeks ago

    Paoli, United States Zeus Fire and Security Full time

    About the Role: As a Technical Services Specialist, you will play a crucial role in providing support, documentation, training, and contributing to the development and integration of all UAS technology. Your expertise will be vital in ensuring the smooth functioning and optimization of UAS products and services. Status Full Time, Exempt What you'll be doing:...

  • Technical Services Specialist

    4 days ago

    Paoli, United States Zeus Fire and Security Full time

    About the Role: As a Technical Services Specialist, you will play a crucial role in providing support, documentation, training, and contributing to the development and integration of all UAS technology. Your expertise will be vital in ensuring the smooth functioning and optimization of UAS products and services. Status Full Time, Exempt What you'll be doing:...

  • Technical Services Specialist

    2 weeks ago

    Paoli, United States Universal Atlantic Systems LLC (UAS) Full time

    Job DescriptionJob DescriptionAbout the Role:As a Technical Services Specialist, you will play a crucial role in providing support, documentation, training, and contributing to the development and integration of all UAS technology. Your expertise will be vital in ensuring the smooth functioning and optimization of UAS products and services.StatusFull Time,...

  • System Designer

    4 days ago

    Paoli, United States Universal Atlantic Systems LLC (UAS) Full time

    **Status**: Full-Time, Exempt **Key Responsibilities** - Design and layout of Fire Alarm and Integrated Security Systems. - Prepare project drawings, specifications, and schematics required to support the installation of fire alarm and integrated security systems. - Provide written, detailed, site-specific scopes of work for the installing contractor. -...

  • System Designer

    4 weeks ago

    Paoli, United States Universal Atlantic Systems LLC (UAS) Full time

    Job DescriptionJob DescriptionStatus: Full-Time, ExemptKey ResponsibilitiesDesign and layout of Fire Alarm and Integrated Security Systems.Prepare project drawings, specifications, and schematics required to support the installation of fire alarm and integrated security systems.Provide written, detailed, site-specific scopes of work for the installing...

  • LifeLine - EMT

    2 weeks ago

    Paoli, United States Indiana University Health Full time

    Job Description Full Time/Three 12 hour shifts (set schedule), Paoli, IN Responds in an emergency medical vehicle to the scene of reported emergencies, nonemergencies and interhospital transports. Provides efficient and immediate basic life support care to the patient at the scene and enroute to and in the hospital. Performs non-invasive procedures and basic...