Housekeeping Supervisor

DESCRIPTION OF POSITION

This job description is a record of the essential functions of the listed job. The job description provides the employee, CEO, Human Resources, applicants and other agencies with a clear understanding of the job, where it fits into the organization, and the skill and work requirements in relation to other jobs. Jobs are always changing to some degree and the existence of the approved job description is not intended to limit normal change and growth. The facility will make reasonable accommodations to otherwise qualified individuals who are capable of performing the essential functions of the job with or without reasonable accommodation.

POPULATION SERVED

The position does not involve direct patient care for a population of patients ages 18 and older. Age specific experience and/or special training and/or expertise are not required to serve this population.

POSITION SUMMARY

The Housekeeping Supervisor will supervise work activities of housekeeping personnel. Assign duties, inspect work, and investigate complaints regarding housekeeping service and equipment and take corrective action. Purchase housekeeping supplies and equipment, take periodic inventories, screen applicants, train new employees, and recommend dismissals. The HSK Supervisor assumes the administrative authority, responsibility, and accountability of supervising the housekeeping department. The HSK Supervisor supervises the day-to-day housekeeping functions of assigned personnel.

POSITION QUALIFICATIONS

• Previous experience managing a team of housekeeping employees
• Working knowledge of rooms management systems
• Knowledge of housekeeping process and procedures
• Knowledge of office equipment: copier, computer, telephone, and fax
• Ability to maintain a budget
• Excellence in customer service
• Experience in all aspects of Housekeeping
• At least 2 years of supervisory experience
• Must be able to read, write, and speak the English language in an understandable
• High school diploma or GED required

DUTIES AND RESPONSIBILITIES

• Create schedules and assign duties for all housekeeping staff
• Ensure that the housekeeping staff is working in accordance to the hospital’s rules
• Ensure shift management is handled properly and that no shift is unmanned

• Responsible for maintaining inventory of hospital equipment and cleaning supplies
• Ensure that all safety procedures are being taken into account when mixing chemicals and detergents
• Make sure that all cleaning supplies are appropriately labeled and stored
• Supervises the day-to-day housekeeping functions of assigned
• Assists in developing procedures for performing daily housekeeping
• Assists in standardizing methods in which work is accomplished
• Assists in scheduling work assignments, preparing cleaning schedules, Revises as necessary.
• Coordinates daily housekeeping services with nursing services when performing routine cleaning assignments in patient care areas.
• Ensures that work/cleaning schedules are followed as closely a
• Submits accident/incident reports to the FOM on the shift in which they
• Meets with assigned personnel monthly to assist in identifying and correcting problem areas, and/or improving services.
• Creates and maintains an atmosphere of warmth, personal interest, and positive emphasis, as well as a calm environment throughout the
• Participates and assists in department studies and projects as
• Provides leadership, follows instructions, and takes
• Attends and participates in annual facility in-service training programs as schedules (e.g., OSHA, TB, HIPPA, Safety, )
• Ensures that fire protection and prevention programs are maintained by department personnel in accordance with fire safety policies and
• Ensures that housekeeping personnel follow established safety precautions when performing tasks and when using equipment and
• Ensures that assigned work areas are maintained in a clean, safe, comfortable and attractive
• Ensures that appropriate MSDSs for chemical being used by housekeeping personnel are on file and easily
• Ensures that containers of hazardous chemicals in the department are properly labeled and Reports problem areas to the Safety Officer.
• Ensures that all housekeeping personnel follow established policies governing the use of labels and MSDSs.
• Reports all hazardous conditions or equipment to the
• Ensures that established infection control and universal precaution practices are maintained when performing housekeeping
• Reports occupational exposure incidents to the
• Ensures that housekeeping personnel follow established hand washing
• Ensures that refuse is disposed of daily and in accordance with established sanitation

Customer Service

• Maintain the confidentiality of all patient care information including protected health Report known or suspected incidents of unauthorized disclosure of such information.

• Recognizes and demonstrates that the customer is the most important person in the company through delivering high quality
• Maintains courtesy, diplomacy and friendliness with internal and external customer
• Ensure that you treat all visitors and patients fairly, and with kindness, dignity, and
• Knock before entering the patient’s
• Report all allegations of patient abuse and/or misappropriate use of patient

Physical Requirements

• Must be able to move intermittently throughout the
• Must be able to speak and write the English language in an understandable
• Must be able to cope with the emotional and mental stress of the
• Must possess sight/hearing senses, or use prosthetics that will enable these senses to function adequately so that the requirements of the position can be fully
• Must function independently, have flexibility, personal integrity, and the ability to work effectively with patients, family members and personnel.
• Must meet the general health requirements set forth by the policies of this hospital, which include a medical and physical examination.
• Must be able to relate to and work with the disabled, elderly, emotionally upset, and at times, challenging individuals within the hospital.
• Must be able to push, pull, move and/or lift minimum of 25 pounds to a minimum height of 5 feet and be able to push, pull, move, and/or carry such a weight a minimum distance of 50 feet.

Working Conditions

• Works throughout the patient care area (i.e., drug rooms, nurses’ station, patient rooms, etc.)
• Moves intermittently during working
• Is subject to frequent
• Is involved with patients, personnel, visitors, government agencies/personnel, etc. under all conditions and
• Is subject to hostile and emotionally upset patients, family members,
• Communicates with nursing personnel as well as other department
• Is willing to work beyond normal working hours, on weekends, and in other positions temporarily, when necessary.
• Is subject to injury from falls, burns from equipment, odors, etc. throughout the workday, as well as to reactions from dust, disinfectants, tobacco smoke and other air contaminants.
• Is subject to exposure to infectious waste, diseases, conditions, , including TB,

and the AIDS and the Hepatitis B viruses.

Dress Code

• Must wear appropriate uniforms, shoes and accessories. Personnel shall be well groomed with fingernails cleaned and short cropped. Jewelry, make-up and perfume use shall be kept to a minimum.