Customer Service Representative

4 weeks ago

Chattanooga, United States Charger Logistics Inc Full time
Job DescriptionJob Description

Charger logistics Inc. is a world- class asset-based carrier with locations across North America. With over 20 years of experience providing the best logistics solutions, Charger logistics has transformed into a world-class transport provider and continue to grow.

Charger logistics invests time and support into its employees to provide them with the room to learn and grow their expertise and work their way up. We are entrepreneurial-minded organization that welcomes and support individual idea and strategies. We are currently expanding and looking to add a motivated individual to our Carrier Payables team based out of Chattanooga, United States.

Responsibilities:

  • Follow-up on outstanding invoices and collect all payments.
  • Monitor customer account details for non-payment, delayed payments and other irregularities and update payments / reconciliation in Quick Books.
  • Investigate delinquent payment accounts by communicating with customers via email and phone.
  • Provide daily feedback to management.
  • Prepare and submit weekly outstanding report
  • Follow established procedures for processing receipts etc.
  • Record all cheques in customer files.
  • Maintain and update customer files in the accounting system.
  • Notify management of collection disputes and escalation items and provide management with detailed status of aged receivables.
  • Coordinate with billing to ensure accurate invoicing.
  • Auditing invoices, employee expenses and preparing journal entries and accruals.
  • Work with Operations and various outside providers to resolve billing issues.
  • Conducting credit checks/ reference checks.

Requirements

  • Bachelor's Degree concentrating in Business, Finance, Accounting, or similar field.
  • Minimum 0-1 years’ experience in an Accounting role
  • Experience in the transportation industry is a plus.
  • Experience working with international locations and business partners in Canada, the United States and Mexico is an add-on.
  • A thorough knowledge of accounts receivables, accounts payable accounting policies, journal entries and accruals.
  • Must have experience working with Quick Books and Microsoft Excel.
  • The candidate must be detail oriented and possess strong organizational, verbal, and written skills.
  • Ability to be an effective business partner to all regions and supporting departments.
  • Ability to take full ownership of assignments and work with minimal supervision.
  • Ability to process large volume of invoices and payments, while prioritizing competing tasks.
  • Interpersonal skills and the ability to work in a team environment are a must.
  • Ability to work in a fast-paced environment and have the flexibility to handle various job assignments while prioritizing all assigned tasks

Benefits

  • Competitive Salary
  • Career growth
  • Health Benefits

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