Parts Counterperson

Job DescriptionJob Description

Job Summary: We are looking for a Parts Counterperson to help support our team and provide customers with exceptional experiences. The ideal candidate will flourish in a fast-paced and professional workplace.

Benefits 

• Medical, Dental & Vision Insurance 
• 401K + Match 
• Paid Time Off and Vacation
• Short/Long Term Disability
• Referral Program
• Life Insurance 
• Growth Opportunities 
• Paid Training
• Employee Vehicle Purchase Plans
• Long Term Job Security
• Discounts on Products and Services

Responsibilities

• Oversee the parts sales process from start to finish
• Communicate with staff and customers in a friendly and professional manner
• Converse effectively/efficiently regarding customer parts status
• Read and understand the parts catalog when looking up and speaking to specific parts
• Answer phone calls, provide price quotes and other information to customers
• Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate
• Provide high-level service to both internal and external customers
• Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock
• Notify parts manager of out-of-stock parts or shop materials that need immediate attention
• Locate out-of-stock parts from outside source and submit an emergency order, if necessary
• Make sure all internal requests for parts are billed on service repair order
• Receive payment from retail customers or obtains credit authorization

Qualifications

• High School Diploma or equivalent and prior auto parts sales experience (preferred)
• Eager to improve in a dynamic work environment
• Strong interpersonal and time management skills
• Ability to read/interpret safety and maintenance documents
• Ability to calculate figures/amounts including; discounts, interest, commissions, proportions, %, area, circumference, and volume
• Valid driver's license and clean driving record

About Us: Kenny Kent Toyota Lexus is committed to serving the communities in southern Indiana, northern Kentucky, and southeastern Illinois. We work tirelessly to earn lifelong customers through our commitment to excellence and great customer service.  We’re able to provide exceptional service because we value our employees and provide everything needed to make them successful, allowing us to be the best in the business year after year We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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