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Sales Support Analyst
2 months ago
- Support application and contract process
- Liaise with vendor/partner/dealer/sales reps
- Perform transactional aspects of the Structured Sales Support workflow from Application to Booking
- Analyze and recommend opportunities for improvement, particularly across the Application to Booking Process
- Manage and convert outstanding approvals
- Provide industry-specific knowledge
- Create and negotiate end-user contract documentation
- Meet or exceed customer service expectations
- Review and prepare transactions for timely booking and funding
- Monitor and analyze the performance of sales and support processes
- Handle both non-standard and exceptional applications
- Determine Pricing
- Calculate buy-out values and execute early termination process
- Determine which documents to use during contract creation
- Escalate continuous improvement issues
- Negotiate with customer and vendors as necessary
- Bachelor’s degree or equivalent work experience
- Leasing experience is a plus
- Effective and efficient communication skills
- Ability to review documentation and identify errors in an efficient manner
- Knowledge of internal policies, rules and regulations
- Must have strong time management and organizational skills