Lead Bicycle Technician
1 month ago
Summary
Trek Bicycle Stores of Florida’s Culture Statement
If you can commit to and live with the following principles, then you are the type of person who will be successful and help our company thrive. If you feel this level of engagement is not right for you or that you’re not willing or able to participate with us at this level, we are not a good fit for you.
Our expectation is that you will take the steps necessary to do what you say you’re going to do and be accountable for your actions. In other words, live “Above the Line.”
We understand that not every person is ready for this level of performance, and we appreciate the honesty of those who decide this is not the right place for them. On the other hand, you would make an ideal candidate to join our company if you are willing to commit to the following Above the Line principles:
- Accountability: See It, Own It, Solve It, Do It
- Become part of the solution
- Respect for others and their feelings
- Act now
- Ask the question: “What else can I do?”
- Ask the questions: “What coaching do you have for me?” and “What can I do better?”
- Personal ownership and pride
- Reject average
- Show others that you care
Are you driven by a relentless desire to succeed and achieve significant accomplishments while upholding high standards? Do you possess a proactive and resourceful mindset, coupled with a results-driven focus? If so, we're looking for someone like you to lead our Service Department and ensure exceptional experiences for every customer.
About Us:
At Trek Bicycle Stores of Florida, we're committed to doing the right thing, doing whatever it takes, and showing others we care.
Duties
Job Purpose: As Lead Technician, you’ll assist your Store or Service Manager in successfully operating the Service Department. You will assist or lead with the completion of service work, workflow, service writing, and hitting KPI’s. All of this will be in an effort to ensure every customer has the best experience.
Requirements
Key Qualifications:
To succeed in this role, you must:
-Exhibit a high emotional need to succeed and align 100% with our Values.
-Take initiative and demonstrate accountability, self-starting and taking proactive measures to drive results.
-Be results-focused, driven to meet or exceed goals efficiently and quickly.
-Perform tasks with meticulous attention to detail, producing high-quality work with minimal errors.
-Have prior Bicycle Retail experience and strong organizational time management skills.
-Possess excellent communication and customer service skills, along with proficiency in computer literacy.
-Demonstrate adaptability and flexibility with your schedule, always remaining open to learning and continuous improvement.
Job Type: Full-time
Work Location: In-person
Schedule:
·40-45 hours per week.
·5 days per week, with an occasional 6th day if needed.
·Weekday and weekend shifts
·8+ hour shifts
Benefits
Health and happiness are at the core of our business- and that includes yours, too.
We're constantly striving to improve our work environment and provide a premium benefit package.
We're proud to offer our full time and part time employees who work 30 hours per week the following benefit package:
- Medical insurance
- Dental insurance
- Visions insurance
- 401k and match (after 1 yr of employment)
- Generous PTO
- EMPLOYEE DISCOUNT
About Us
We are Locally Owned and Family Operated since 2006
With 17 locations in Southeast and Southwest Florida, our exceptional team of cycling enthusiasts is here to serve all of your cycling needs. Whether you’re new to the sport or a lifelong cyclist, we’re here for you
Since 2006, we've provided South Florida's cyclists warm, trustworthy service at our family-owned shops.From our first Trek concept store in Estero to our many locations today, our mission has remained the same: To transform lives, one bike at a time—and promote health, joy, and community while we're at it.
Our mission has helped us rank as one of America’s Best Bike Shops eight years running and become a top 10 Trek dealer in North America.
Join us as we transform lives one bike at a time. We can't wait to see where we go together.
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