Direct Of Operations _ Direct Hire _ Onsite
3 weeks ago
1. Operational Management:
• Oversee all aspects of day-to-day operations, including dispatch, fleet management, driver scheduling, and customer service.
• Develop and implement operational policies, procedures, and best practices to improve efficiency, minimize costs, and maximize profitability.
• Monitor key performance indicators (KPIs) and operational metrics to track performance and identify areas for improvement.
• Ensure compliance with all relevant regulations, including DOT regulations, safety standards, and environmental regulations.
2. Fleet Management:
• Manage the company's fleet of trucks, trailers, and equipment, including maintenance, repairs, and acquisitions.
• Optimize fleet utilization and routing to minimize empty miles and maximize productivity.
• Implement preventive maintenance programs to ensure the reliability and safety of the fleet.
3. Team Leadership:
• Lead and motivate a team of operations staff, drivers, and support personnel.
• Set clear performance expectations, provide coaching and feedback, and promote a culture of accountability and continuous improvement.
• Foster a collaborative and inclusive work environment where team members are empowered to contribute their ideas and expertise.
4. Customer Relations:
• Build and maintain strong relationships with customers, vendors, and other stakeholders.
• Ensure high levels of customer satisfaction by delivering reliable service, resolving issues promptly, and exceeding customer expectations.
5. Financial Management:
• Develop and manage the operational budget, monitor expenses, and identify opportunities to reduce costs and increase profitability.
• Analyze financial data and operational performance to identify trends, risks, and opportunities for improvement.
• Work closely with the finance team to develop forecasts, financial reports, and strategic plans.
Qualifications:
• Bachelor's degree in Business Administration, Logistics, Transportation Management, or a related field.
• At least 10 years of experience in operations management within the transportation or logistics industry, with a proven track record of success.
• Strong leadership skills with the ability to inspire and motivate teams to achieve goals and objectives.
• Excellent communication skills, both verbal and written, with the ability to effectively interact with employees, customers, and vendors.
• In-depth knowledge of transportation regulations, safety standards, and industry best practices.
• Proficiency in using transportation management systems (TMS) and other relevant software tools.
• Strong analytical and problem-solving skills, with the ability to make data-driven decisions and drive continuous improvement.
• Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities and business needs.
Benefits:
• Competitive salary and benefits package.
• Opportunity to make a significant impact and drive positive change within a growing company.
• Professional development and growth opportunities.
• Work-life balance and a supportive work environment
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