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Job Summary: This role is responsible for and performing Fraud Risk identification/prevention functions, and other duties as assigned by management.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Responsible for fraud alert reviews, suspicious activity investigations, and SAR filing.
• Responsible for account/transaction monitoring through the use of various reports and the Bank's AML/Fraud monitoring software.
• Actively works fraud investigations with internal and external business partners and reports to Bank Management on significant fraud/loss-related matters as they arise.
• Provides guidance, direction, and recommendations to management on transactions that are raised by business units as questionable, suspicious, or potentially fraudulent.
• Coordinates with the BSA team and various stakeholders across the organization to respond to, investigate, help resolve, and report on all fraud-related matters as required.
• Coordinates cross-functional communication and recommends appropriate action required to mitigate fraud loss while providing a positive customer experience.
• Stays abreast of evolving fraud/loss industry trends/threats, prevention initiatives/requirements, and best practices, including preventive tools and techniques.
• Perform additional duties as requested, needed or assigned.
• Adhere to the Bank's confidentiality policy, code of ethics an follow all policies and procedures relative to Consumer Compliance laws and regulations and best practice recommendations.
• Fosters a culture of teamwork, transparency and accountability within the Bank.

JOB REQUIREMENTS

• Attention to detail; strong organizational skills.
• Knowledge of Bank Secrecy Act, Anti-Money Laundering, Office of Foreign Assets Control regulations and Bank Policies.
• A demonstrated ability to build and promote teamwork, to work collaboratively with others, and a willingness to take on tasks and assignments proactively.
• Knowledge of applicable banking laws and procedures relevant to fraud mitigation and investigations.
• Strong and effective written and oral communication skills and an ability to write reports and business correspondence.
• Able to recognize operational and system control gaps and recommend solutions to management.
• Have a strong working knowledge of Excel, Word, and Outlook, and be comfortable learning and using new software.
• Must be self-motivated, professional, detail oriented organized and able to effectively handle multiple assignments and changing priorities.
• Strong communication skills, including effective business writing abilities and the ability to effectively present information to varied audiences.
• Ability to adhere to Needham Bank's Core Values (Focus on Customer Relationship, Embrace Change, Work as a Team, Be an Asset to Your Community, Always Learn, Do the Right Thing)

EDUCATION & EXPERIENCE

• 1-3 years of similar or related experience and/or training; or equivalent combination of education and experience preferred.
• Bachelor's Degree in Criminal Justice, Forensic Accounting, or other related field. A combination of education and experience will be considered.
• Certified Fraud Examiner (CFE) preferred

WORKING CONDITIONS/PHYSICAL DEMANDS

• A combination of normal business office and remote working environment.

Needham Bank offers a competitive salary and an amazing benefit package for a full-time employee which includes fully paid medical and dental insurance, HRA, 401(k) plan with an 8% bank match, paid time off (PTO), paid holidays, a bonus program, flexible spending accounts, vision service plan, group term life insurance, short and long term disability insurance, tuition reimbursement, and an Employee Assistance Program. We offer a great benefit package to our eligible part-time employees as well.

At NB, we are dedicated to building a diverse, inclusive and authentic workplace - if you are excited about this role, but your past experience doesn't align perfectly with every qualification in the job description, we still encourage you to apply. You may be just the right candidate for this or other roles.

Needham Bank is an Equal Opportunity/Affirmative Action Employer. Needham Bank will provide all applicants for employment and all employees with equal opportunity for employment and promotion regardless of race, color, religion, gender, national origin or ancestry, age, disability, veteran status, military service, sexual orientation, genetic information, or gender identity.