We’re Squeeze, a feel-good company, from the Founders of Drybar.   

A bit about us: Squeeze was designed to revolutionize the massage experience, from our forward-thinking technology to our dedication to team member experience. We are focused on the human side of business, and we work to foster an inclusive environment, where everyone can shine bright. It's so important that we've made it our company mission to be the best part of our guests’ and team members’ day.

THE PERKS

• Competitive hourly rate

• Health benefits (including vision & dental) 

• Paid Sick Leave

• 1 free Mid Squeeze (50-minute massage) a month

• At Squeeze, all add-ons are complimentary. 

• Annual performance raises ($1/year)

• Flexible schedules (Wednesday - Saturday Shifts: 7:30 am - 12:30 pm; 12:30 pm - 5:00 pm; 5:00 pm - 10:00 pm)

• Responsive, empathetic, and understanding Management providing on-site leadership

• A revolutionary, feel-good culture (including snacks to keep you fueled, points from peers redeemable for gift cards)

• Quarterly paid training: we bring in an outside speaker to train on everything from mindfulness meditation to personal finance, all in the interest of helping our team members grow

• Nurturing, supportive environment, no matter where you're at in your career

• Leadership and career advancement opportunities in management and training

• Team-building offsites

• Feel-good partnership with Canine Companions (for every membership sold, we donate a day of canine support to a person with a disability)

ABOUT YOU

• You are experienced in managing front-of-house operations for high-volume retail service businesses, exceptional with technology, and acutely aware of your surroundings. 
• You are obsessed with over-the-top, first-class guest service and thrive in ensuring an amazing experience for anyone and everyone who walks through your doors.
• Words that describe you include: energetic and detail-oriented. You have a hospitality orientation, are gracious and patient, and warm in nature with strong communication skills.
• Beyond ensuring an amazing experience, you are eager to join a guest-first brand dedicated to transforming the massage experience for our guests, as well as for you and your future.
• You are passionate about all things health and wellness and wholeheartedly believe in the benefits of massage for a balanced lifestyle.
• You can’t help but grow and are constantly striving to be your best self, and you’re excited to leap into a rewarding adventure with Squeeze.

YOUR RESPONSIBILITIES AT SQUEEZE

• Check in and greet guests with a warm and friendly welcome

• Provide over-the-top, exceptional guest service

• Ensure front of house, back of house and guest lounge is maintained to Squeeze standards

• Expert at all things app-related Squeeze’s experience is digital end-to-end, so you’ll assist guests with downloading our app, setting up their account, booking appointments, becoming a member, completing their appointment, and so much more

• Resolve guest issues in the shop 

EXPERIENCE REQUIREMENTS

• 1+ year in retail, preferably technology or front-desk, service-related experience

• Proven track record in delivering an exceptional guest experience

• Excellent problem solving and troubleshooting skills

• Strong communication and multi-tasking skills

• Experience with Zendesk preferred

I acknowledge that I am applying for employment with an independently owned and operated Squeeze Franchise, a separate company and employer from Squeeze Corporate and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees, including and without limitation: hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Any questions about my application or the hiring process must be directed to the locally owned and operated Squeeze franchisee.

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