Service Technician Newnan, Georgia Spa Company
4 months ago
Job Description:
Georgia Spa Company is seeking a full-time service technician to join our team. The service technician will possess a combination of specialized mechanical and electrical skills along with customer service skills to offer excellent service to hot tub, sauna and swim spa customers in need of repairs and/or maintenance. The person in this position should be able to demonstrate responsibility and accountability as the service tech will predominantly work independently to complete services in a timely manner while maintaining customer satisfaction.
This position works out of the Georgia Spa Company Service & Distribution Center in Auburn, Georgia, and requires daily travel around Atlanta, North Georgia and Augusta areas. The service center operates on a Monday-Friday schedule. Typical hours are 8 a.m. - 5 p.m., however with the nature of this position, service technicians sometimes work later than 5 p.m.
Key Qualifications:
High school diploma or equivalent
Previous hot tub, swim spa and/or pool experience preferred
Basic plumbing, electrical experience preferred
Ability to read, write and efficiently communicate with customers and fellow employees
Care about details and demonstrate organizational skills
Ability to follow policies, procedures and guidelines
Believe in teamwork, have a desire to have fun at work and display a positive attitude
Be dependable, timely and reliable
Basic computer and mathematics skills
Physical effort required associated with standing, sitting, walking, bending, reaching; ability to lift, push and/or pull heavy weight.
Current and valid Georgia driver’s license with clean driving record; Minimum driving age of 18
Coachable
Specific Position Responsibilities:
Provide top-notch customer service and treat all customers with respect
Test and balance water chemistry
Provide inspection, diagnose and repair of hot tub, sauna and swim spas
Suggest and/or sell needed replacements or upgrades to customers (chemicals, supplies, etc.)
Complete job paperwork in a timely manner (same day service provided)
Maintain inventory of service vehicle while keeping it clean and organized
Uphold proper condition of company provided tools
Dress in uniform (company reimbursement for uniform)
Compensation & Benefits:
Compensation commensurate with experience. Benefits include:
Paid Time Off
Holiday Pay
Medical insurance program
Dental insurance program
Life insurance
Other insurance
Generous employee purchase plan
Not all benefits are immediately available. Benefits become available based on longevity with the company.
Georgia Spa Company is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, religion, color, sex, age, national origin, mental or physical disability, veteran or family status, or any other status or condition protected by applicable federal, state, or local laws, except where an occupational qualification applies.
This policy extends to all aspects of the employment relationship, including, but not limited to, recruiting, interviewing, job assignments, training, compensation, benefits, discipline, use of facilities, participation in Georgia Spa Company sponsored activities, termination, and all other terms, conditions, and privileges of employment.
Job Type: Full-time
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