Senior Client Advisor
4 weeks ago
OUR HERITAGE AND PASSION TO EMPOWER YOUR TALENT AND CREATIVITY
Salvatore Ferragamo S.p.A. is the parent Company of the Salvatore Ferragamo Group, one of the world's leaders in the luxury industry and whose origins date back to 1927.
Under the creative direction of Maximilian Davis, FERRAGAMO is re-envisioning it’s Italian house by providing a bold new cool perspective on elegance and luxury. From the uniqueness and exclusivity of our creations, along with the perfect blend of style, creativity and innovation enriched by the quality and superior craftsmanship of the 'Made in Italy' tradition, we continue to be household for all leather goods and ready to wear.
With over 4,200 employees and a network of 650 mono-brand stores, the Ferragamo Group operates in Italy and worldwide through companies that allow it to be a leader in the European, American, and Asian markets. In the United States, the Company operates over fifty of its own retail stores and distributes its products through high end wholesale distribution channels.
We are currently looking for a Senior Client Advisor at our Houston Premium Outlet location
The Senior Client Advisor provides excellent and specialized customer service by creating emotionally enriched relationships with clients; developing and nurturing meaningful and loyal client relationships thorough personal connections and CRM initiatives; manages and drives sales by understanding client desires and creating a hand-crafted experience for the client to achieve the best sales performance; builds and maintains relationships with fellow advisors by instilling a sense of belonging and a positive, forward thinking mindset; is a mentor to the team by proactively offering insights, reflections and experiences to your colleagues.
The Responsibilities
Inclusive Leadership
- Demonstrate active leadership on the selling floor, to drive individual and team objectives and be accountable for sales results.
Collaboration
- Collaborate with peers to drive results and pave the way for the team through authenticity, empathy, and best practices
- Actively creates a positive work environment through teamwork and collaboration.
- Assist operations team by maintaining stock of designated area on selling floor and in stock room
Customer Centricity
- Transform each client experience into magical moments by creating a hand-crafted experience and engage in the selling ceremony.
- Cultivate a long-term authentic bond with clients through personalized connection by making them feel the experience is truly about them.
- Play an active role on the selling floor, and take action to ensure a memorable client experience, putting the client at the center of every decision. Demonstrate expert styling and brand knowledge.
- Promote cross selling to increase UPT sales metrics.
- Capture customer data in the company’s CRM database to connect with clients to maintain and develop relationships.
Agility
- Thinking innovatively about how we can improve and generate new ways of creating tangible value and magic for the client.
- Sales—in person, telephone, email, etc.—which includes having the physical ability to wait on customers and fit them properly with shoes and ready to wear.
- Clearly understand company set KPI’s and exhibits the ability to identify strategies to enhance performance standards.
- Takes an aggregate approach to identify and recommend merchandise across all channels.
The Qualifications
- A caring and intuitive Senior Client Advisor with a passion for style
- Acting and thinking first of the client and their experience, having an in-depth knowledge of the desires, needs and expectations of luxury clients.
- Being a master of storytelling and the art of asking engaging questions.
- Computer knowledge to track inventory.
- Proficient English language skills; knowledge of second language preferred.
- Previous retail sales experience preferred, luxury retail experience a plus.
- Strong interpersonal and communication skills; ability to read, write, and interpret instructional documents. Ability to effectively communicate with customers, peers, and management. Ability to communicate on the telephone with proper etiquette.
- Ability to multi-task while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision.
Schedule
- Regular and reliable attendance, normally 5-days a week
- Full time schedule (37.5 hours); Part-time schedule (20-29 hours per week)
- Required to work a variety of hours, which may include mornings, evenings, and weekends, based on store needs
Equal Employment Opportunity Statement
Ferragamo USA Inc. and its subsidiaries is an Equal Employment Opportunity employer and provides equal opportunities to all employees and applicants without regard to an individual’s age, race, creed, color, religion, national origin, sex (including pregnancy) or sexual orientation, gender expression, military status, marital status, genetic predisposition or carrier status, disability, or membership in any other protected class under applicable law.
Disability Accommodation
Ferragamo is committed to providing reasonable accommodation to applicants and employees with disabilities. Please tell us if you require reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
Vaccination Requirements
Ferragamo USA Inc. d/b/a Salvatore Ferragamo is committed to maintaining a safe and healthy work environment for all our employees. As part of our ongoing efforts to prioritize the well-being of our staff and customers, we strongly encourage all staff to remain current with CDC-recommended vaccinations.
-
Senior Client Advisor
3 weeks ago
Cypress, United States FERRAGAMO USA, Inc. Full timeOUR HERITAGE AND PASSION TO EMPOWER YOUR TALENT AND CREATIVITY Salvatore Ferragamo S.p.A. is the parent Company of the Salvatore Ferragamo Group, one of the world's leaders in the luxury industry and whose origins date back to 1927. Under the creative direction of Maximilian Davis, FERRAGAMO is re-envisioning it’s Italian house by providing a bold new cool...
-
Cypress, United States Kestra Financial Independent Advisor Full timeJob DescriptionJob DescriptionAn established and growing wealth planning firm in Cypress, Texas, is seeking an Associate/Service Wealth Advisor for a great opportunity for the right person. This person will report to the Lead Advisor and be the primary contact for customer relationship management and account servicing. This position requires a strong...
-
Financial Advisor
1 week ago
Cypress, United States Edward Jones Full timeJob OverviewIf you find yourself at a professional crossroads, a career as a financial advisor may be the right change for you. Financial advisors partner with clients to help them achieve their long-term financial goals: retirement, building wealth, estate strategies, funding education and more. As a financial advisor with Edward Jones, you'll develop and...
-
Cypress, California, United States Bank of America Full timeJob Description:At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.One of the keys to driving Responsible Growth is being a great place to work for our...
-
Cypress, California, United States Bank of America Full timeJob Description:At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.One of the keys to driving Responsible Growth is being a great place to work for our...
-
Customer Service Advisor
2 months ago
Cypress, United States LH Global Consulting Full timeJob DescriptionJob DescriptionWe are seeking a Customer Service Advisor to join our team! You will be responsible for helping customers by providing product and service information and account issues.Responsibilities:Handle customer inquiries and complaintsProvide information about the products and servicesTroubleshoot and resolve product issues and...
-
Beauty Advisor
4 weeks ago
Cypress, California, United States Sephora Full timeJob ID: 249596Store Name/Number: TX-Cypress Towne Center (1902)Address: 25833 US-290, Cypress, TX 77429, United States (US)Hourly/Salaried: Hourly (Non-Exempt)Full Time/Part Time: FlexPosition Type: RegularYour role at Sephora: As a Beauty Advisor, you'll help clients discover the power of beauty. This role is about creating personalized experiences for...
-
Beauty Advisor
4 weeks ago
Cypress, United States Sephora Full timeJob ID: 249596Store Name/Number: TX-Cypress Towne Center (1902)Address: 25833 US-290, Cypress, TX 77429, United States (US)Hourly/Salaried: Hourly (Non-Exempt)Full Time/Part Time: FlexPosition Type: RegularYour role at Sephora: As a Beauty Advisor, you'll help clients discover the power of beauty. This role is about creating personalized experiences for...
-
In Home Caregiver
2 weeks ago
Cypress, California, United States Senior Helpers Full timeIf you're looking to work for a company that improves the lives of others, invests in their employees, and provides a welcoming work environment, you should join the Senior Helpers of Seal Beach, Los Alamitos team. By providing care to our clients, our caregivers make a direct impact on helping seniors age in the comfort of their own home. We are currently...
-
Client Service Representative
4 weeks ago
Cypress, United States TCE Houston Full timeAt Third Coast Events, we value our partnered clients and share their vision of growth. Our success in creating these long-lasting promising business relationships is due to our dedicated Client Relations and Customer Service Team. Their determined efforts in providing our clients with excellent customer service has overall improved the quality of our client...
-
Client Service Representative
2 weeks ago
Cypress, Texas, United States Third Coast Full timeAt Third Coast Events, we value our partnered clients and share their vision of growth. Our success in creating these long-lasting promising business relationships is due to our dedicated Client Relations and Customer Service Team. Their determined efforts in providing our clients with excellent customer service has overall improved the quality of our client...
-
Retail Sales Advisor- Intel
3 weeks ago
Cypress, United States Acosta Full timeRetail Sales Advisor- Intel LocationTX - CYPRESS Do you enjoy interacting with people? ActionLink has a part-time opportunity for someone to join our Intel Computer Promoter Team! We are seeking an engaging individual who will enjoy creating a world-class service environment inside a local Best Buy's computer department. This role represents our client,...
-
Retail Sales Advisor- Intel
2 weeks ago
Cypress, United States Acosta Group Full time**Retail Sales Advisor- Intel** Location**TX - CYPRESS** **Do you enjoy interacting with people?** ActionLink has a part-time opportunity for someone to join our Intel Computer Promoter Team! We are seeking an engaging individual who will enjoy creating a world-class service environment inside a local Best Buy's computer department. This role represents our...
-
Retail Sales Advisor- Intel
2 weeks ago
Cypress, United States Acosta Full timeRetail Sales Advisor- Intel LocationTX - CYPRESSDo you enjoy interacting with people? ActionLink has a part-time opportunity for someone to join our Intel Computer Promoter Team! We are seeking an engaging individual who will enjoy creating a world-class service environment inside a local Best Buy's computer department. This role represents our client,...
-
Caregivers Needed
2 months ago
Cypress, United States Caring Senior Service Full time$200 Hiring Bonus: CNA's, Home Health Aids(HHA), Sitters, Senior Care Companions, Attendants, Caretakers, Personal Attendants of all skill levels. Caring Senior Service has been providing care for 30 years! We are a private pay homecare agency that provides amazing caregivers to our elderly clients. Why our caregivers LOVE...
-
Caregivers Needed
4 weeks ago
Cypress, United States Caring Senior Service Full time$200 Hiring Bonus: CNA's, Home Health Aids(HHA), Sitters, Senior Care Companions, Attendants, Caretakers, Personal Attendants of all skill levels. Caring Senior Service has been providing care for 30 years! We are a private pay homecare agency that provides amazing caregivers to our elderly clients. Why our caregivers LOVE...
-
Senior Tax Accountant
1 month ago
Cypress, United States Murphy, Murphy & Murphy Inc. Full timeJob DescriptionJob DescriptionTax Senior Accountant Position AvailableMurphy, Murphy, and Murphy, Inc. ("MMM") is a destination employer that is nationally ranked as one of the Best Accounting Firms to Work For by Accounting Today. It is a firm designed to meet each client’s needs with a professional and authentic personal approach.MMM is seeking...
-
Senior Tax Accountant
2 months ago
Cypress, United States Murphy, Murphy & Murphy Inc. Full timeJob DescriptionJob DescriptionTax Senior Accountant Position AvailableMurphy, Murphy, and Murphy, Inc. ("MMM") is a destination employer that is nationally ranked as one of the Best Accounting Firms to Work For by Accounting Today. It is a firm designed to meet each client’s needs with a professional and authentic personal approach.MMM is seeking...
-
Senior Tax Accountant
3 weeks ago
Cypress, United States Murphy, Murphy & Murphy Inc. Full timeJob DescriptionJob DescriptionTax Senior Accountant Position AvailableMurphy, Murphy, and Murphy, Inc. ("MMM") is a destination employer that is nationally ranked as one of the Best Accounting Firms to Work For by Accounting Today. It is a firm designed to meet each client’s needs with a professional and authentic personal approach.MMM is seeking...
-
Senior Tax Accountant
4 weeks ago
Cypress, United States Murphy, Murphy & Murphy Inc. Full timeJob DescriptionJob DescriptionTax Senior Accountant Position AvailableMurphy, Murphy, and Murphy, Inc. ("MMM") is a destination employer that is nationally ranked as one of the Best Accounting Firms to Work For by Accounting Today. It is a firm designed to meet each client’s needs with a professional and authentic personal approach.MMM is seeking...
