Customer Service Representative

2 weeks ago


Huntsville, United States Lakeland Industries Full time
Job DescriptionJob Description

At Lakeland Industries, our number one priority is creating protective garments that protect people from fire, hazardous chemicals, and diseases, throughout the world. We design and manufacture a wide variety of technologically advanced protective clothing for workers in a number of industries in which hazardous materials must be handled. Lakeland Industries' products have established and maintained a global reputation for overall quality and are recognized as the field's gold standard.

Come join our Customer Service Team that cares passionately about our customers. The ideal candidate is detail oriented, energetic and loves communicating with customers. This position is focused on solving customer issues as well as the primary representative involved in return goods authorization, product warranties and samples. 

Lakeland offers the comprehensive benefits you expect from an industry leader, including:

  • Competitive Pay Plans
  • Medical, Prescription Drug, Dental & Vision Insurance
  • 401(k) Retirement Plan with company match
  • Short-Term Disability, Long-Term Disability, & Life Insurance available 
  • Paid vacation and holiday

Responsibilities in the following:

  • Communicate with customers in a timely, helpful, and professional manner
  • Act as liaison between Customers and other Lakeland departments (Sales, Marketing, Accounting, Supply Chain, Manufacturing, and others as needed)
  • Act as an advocate for the customer to resolve an issue with a customer’s order or product.
  • Correct and timely entry of orders and samples as needed for the customer.
  • As needed, support other customer administrative activities including RGAs, product samples, customer onboarding, credit requests, etc.
  • Be knowledgeable of technical/performance aspects of Lakeland and competitors' products
  • Build relationships with distributors while educating them on Lakeland products with each interaction.
  • Track order-related information for auditing and reporting purposes
  • Maintain and update customer information with each interaction

Qualifications

  • At least 2 years' of relevant work experience.
  • Excellent phone etiquette and excellent verbal, written, and interpersonal skills
  • US work authorization required
  • Bachelor's Degree is preferred
  • 2+ years of Customer Service experience in a manufacturing environment is preferred
  • Experience using salesforce.com is preferred

Powered by JazzHR

1uVklJj5Yc



  • Huntsville, United States Cleartrackhr Full time

    **Customer Service Representative** Client Services Huntsville, Alabama Minimum Experience **Entry-level** CUSTOMER SERVICES REPRESENTATIVE We are looking for a highly motivated, individual who enjoys building relationships and assisting clients with finding solutions to their needs. Applicants must be determined, and well-rounded with a solid understanding...


  • Huntsville, United States 1st Franklin Financial Corporation Full time

    Join the 1st Franklin team as a Customer Service Representative. Salary: $14.00 to $15.75 per hour This position leverages interpersonal skills, and business knowledge to meet the needs of our customers. This position works closely with the Branch Manager and staff to build relationships and identify the needs of customers. The Customer Service...


  • Huntsville, United States 1st Franklin Financial Full time

    Join the 1st Franklin team as a Customer Service Representative. Salary: $14.00 to $15.75 per hour This position leverages interpersonal skills, and business knowledge to meet the needs of our customers. This position works closely with the Branch Manager and staff to build relationships and identify the needs of customers. The Customer Service...


  • Huntsville, United States Mr. Appliance of Huntsville Full time

    We at Mr. Appliance® are looking for qualified professionals to join our team. As an international appliance repair franchise network with over 350 locations, we frequently have job openings for technicians, managers, and support personnel throughout North America. Our franchises offer competitive compensation packages, complete training programs, and fast...


  • Huntsville, United States Lakeland Industries Full time

    At Lakeland Industries, our number one priority is creating protective garments that protect people from fire, hazardous chemicals, and diseases, throughout the world. We design and manufacture a wide variety of technologically advanced protective clothing for workers in a number of industries in which hazardous materials must be handled. Lakeland...


  • Huntsville, United States Lakeland Industries Full time

    At Lakeland Industries, our number one priority is creating protective garments that protect people from fire, hazardous chemicals, and diseases, throughout the world. We design and manufacture a wide variety of technologically advanced protective clothing for workers in a number of industries in which hazardous materials must be handled. Lakeland...


  • Huntsville, United States David's Bridal Full time

    **Alterations Customer Service Representative** NOW HIRING Location AL - Huntsville Area Store Hourly Careers Category Retail - Alterations Share this role: **Alterations Customer service representative** **What if** At Davids Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the wedding...


  • Huntsville, United States Staples Full time

    **TSA Customer Service Representative** **Function: Retail Locations** **Address: 1201 North Memorial Parkway** **City / State: Huntsville, AL US** **Date Posted: March 4, 2022** **Type: Full-time** **Permanent / Contract: Regular** **Job Number: 1204077** Staples Connect focuses on our customer and our community, while empowering you to learn, grow and...


  • Huntsville, United States U-Haul Full time

    Location: 1294 Old Monrovia Rd, Huntsville, Alabama 35806 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...


  • Huntsville, United States dixieland rebath Full time

    We’re seeking talented people to join the Re-Bath family. We've built a work environment that inspires its employees as much as its customers. Our offices foster a culture of acceptance and a reputation for excellence, hiring the best candidates to elevate our company and represent our brand.Working at Re-Bath means being part of company that helps people...


  • Huntsville, United States Wellstone Inc Full time

    Job DescriptionJob DescriptionWellStone is North Alabama's most comprehensive behavioral healthcare provider serving over 13,000 persons a year throughout Northern Alabama, with offices in Huntsville and Cullman. We are a non-profit community organization that offers a wide range of services for every phase of life, from children to older adultsThe...


  • Huntsville, United States Enterprise Mobility Inc Full time

    Overview CUSTOMER SERVICE EXPERIENCE REPRESENTATIVE Full time Opportunity at the Huntsville, AL International Airport This position pays up to $24.90 / hour ($16.60 / hour plus monthly bonus opportunities) based on performance. Earning potential of $51K in your first year! Full Benefits Package available Schedule: (A) Thursday Monday 4pm 12am (B)...


  • Huntsville, United States Enterprise Mobility Inc Full time

    Overview CUSTOMER SERVICE EXPERIENCE REPRESENTATIVE Full time Opportunity at the Huntsville, AL International Airport This position pays up to $24.90 / hour ($16.60 / hour plus monthly bonus opportunities) based on performance. Earning potential of $51K in your first year! Full Benefits Package available Schedule: Thursday Monday 4pm 12am OR Saturday...


  • Huntsville, United States Alamo Group Full time

    **Position Summary:** Under general supervision, provides customer service, marketing and support to sales customers, part sales team, shipping, warranty service and inventory control by providing efficient, courteous service and accurate information regarding parts orders, invoicing, shipping, and problem solving. Schedules shipping and tracks orders,...


  • Huntsville, United States Skid Steer Attachment Depot Full time

    Job DescriptionJob DescriptionWe are expanding our sales team after having strong and continued growth. With multiple positions available we can work to create the job that best suits your strengths. Our Customer Service position will answer customer questions and assist customers in placing orders in person, over the phone, and...


  • Huntsville, United States Enterprise Mobility Inc Full time

    Overview CUSTOMER SERVICE EXPERIENCE REPRESENTATIVE Full time Opportunity at the Huntsville, AL International Airport This position pays up to $24.90 / hour ($16.60 / hour plus monthly bonus opportunities) based on performance. Earning potential of $51K in your first year! Full Benefits Package available Schedule: (A) Thursday Monday 4pm 12am (B) Saturday...


  • Huntsville, United States SB, Inc. Full time

    **Remote Customer Service Representative II/Mortgage Professional AL** HUD FHA Resource Ctr Huntsville, Alabama Minimum Experience **Mid-level** Strongbridge LLC, is seeking full time remote Customer Service Representatives/Mortgage Professionals to join our call center. Our representatives play an important role in the mortgage industry and engage with...


  • Huntsville, United States Indigo Books & Music Full time

    **Customer Experience Representative** **Part-time | Huntsville, ON** **Company Description** **Location: Coles Huntsville Place** Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 150 Indigo, Indigospirit,...


  • Huntsville, United States Mr. Rooter of Huntsville Full time

    Job DescriptionJob DescriptionMr. Rooter Plumbing is seeking a Dispatcher/Customer Service Rep.Must have at least one year of experience Dispatching and providing Customer Service.The position is full-time with rotating shifts and weekends and working 40 plus hours a week.Must be able to multitask in a very fast paced environment and handle a variety of...


  • Huntsville, United States Avis Budget Group Full time

    Description $14.00/hour Monthly Commission Opportunity Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail store leaves you feeling bored, join our driven high-energy Avis Budget Group enterprise. What You’ll Do: This is an...