Customer Service Rep
2 weeks ago
Benefits
Paid Time Off (PTO)
Flexible Schedule
Hands on Training
Mon-Fri Schedule
Evenings Off
Career Growth Opportunities
Responsibilities
- Process customer policy change requests.
- Secure all Trailing Documents from customers.
- Handle all incoming claim calls from customers.
- Complete Evidence of Insurance requests.
- Develop new Financial Services opportunities.
- Document each customer contact in eAgent.
- Immediately greet all customers, entering the office, in a friendly and helpful manner.
Requirements
- Be a fantastic presenter.
- Proficiency to multi-task, follow-thru and follow-up.
- Excellent Communication/interpersonal skills.
- Confident, self-starter who works well independently.
- Must have ability to multi-task.
- A property & casualty license is preferred but will train good individual.
- Must be awesome at opening doors and getting appointments from a cold start.
- Professional phone etiquette.
- Strong communication and negotiation skills
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