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Green Bay, United States Hotel Northland Green Bay, WI Full timeJob DescriptionJob DescriptionHotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Asst. Front Office Manager for the Hotel Northland Green Bay, WI.Job Purpose:Assist the Front Office manager in the operations & duties to ensure profitability, control costs and quality standards...
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PT Banquet Server Hotel Northland Green Bay, WI
2 weeks ago
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Green Bay, United States Hotel Northland Green Bay, WI Part timeJob DescriptionJob DescriptionHotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Weekend Poke the Bear Bartender for the Hotel Northland Green Bay, WI.Job Purpose:The Bartender is often a social point of contact and lasting impression for guests. Warm, knowledgeable service and...
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Green Bay, United States Hotel Northland Green Bay, WI Full timeJob DescriptionJob DescriptionHotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable PT Poke the Bear Host for the Hotel Northland Green Bay, WI.Job Purpose:Greet and seat all guests and ensure a quality dining experience. Warm, knowledgeable service and helpful guidance reassure...
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Green Bay, United States Hotel Northland Green Bay, WI Full timeJob DescriptionJob DescriptionHotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable 3pm-11pm/11pm-7am Front Desk Agent for the Hotel Northland Green Bay, WI.Job Purpose:Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate...
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Green Bay, United States Hotel Northland Green Bay, WI Part timeJob DescriptionJob DescriptionHotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable 3PM - 11PM/11PM - 7AM PT Front Desk Agent for the Hotel Northland, Green Bay, WI.Job Purpose:Responds in a professional and courteous manner to arriving, departing and in-house guests by providing...
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Green Bay, United States Hotel Northland Green Bay, WI Full timeJob DescriptionJob DescriptionHotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable PT 3pm-11pm/11pm-7am Front Desk Agent for the Hotel Northland Green Bay, WI.Job Purpose:Responds in a professional and courteous manner to arriving, departing and in-house guests by providing...
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Housekeepers
3 months ago
Green Bay, United States Hotel Resource Full time**Hospitality - Hotel, Restaurant - Food Service** **Housekeepers** Housekeepers Hotel Northland Green Bay WI **Housekeepers** **Company:** Hotel Northland **Location:** 304 North Adams Street 54301 US **Category:** Hospitality - Hotel, Restaurant - Food Service **Degrees Required:** High School **Employment Type:** Full-Time **Manages Others:** No ...
Housekeeping Assistant Manager Hotel Northland Green Bay, WI
1 month ago
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Housekeeping Assistant Manager for the Hotel Northland Green Bay, WI.
Job Purpose:
To maximize customer satisfaction by providing neat and clean customer rooms through the supervision, direction, and coordination of the housekeeper/room cleaners. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us.
- Supervises room cleaners in the prompt and efficient housekeeping of customer rooms
- Ensures that all rooms have been cleaned by checking room cleaners worksheets at the end of the
day – notifies front desk accordingly
- Supervises the completion of short notice requests for room changes
- Inspects all check out/stay over rooms after they are made up to ensure they are cleaned to Company
standards.
- Keeps record of room checkouts/stay overs, submits records to housekeeping every day
- Monitors quality of rooms by conducting and documenting inspections of cleaned rooms
- Prepares maintenance work orders in regard to replacement or repair of furniture, fixtures, etc.
- Ensures completion by following through on orders
- Checks the status of rooms on an ongoing basis and notifies room cleaners of any changes
- Checks VIP rooms
- Checks early morning make-up rooms
- Coordinates cleaning of guestrooms for proper prioritization of customer requests; VIP rooms, check[1]out rooms, expected check-out rooms, etc.
- Checks floor linen closets daily for cleanliness, adequate supplies and linen
- Assures carts are properly stored and vacuum cleaners are emptied at the end of each day
- Assists in quarterly inventory of all linen
- Ensures safety by assuring that all linen chutes are kept locked at all times
- Coordinates housekeeping work with related departments such as front desk, engineering, banquet
services and room services
- Take every opportunity to amaze the guests
- Ensures all guests are being treated in an efficient and courteous manner and that all Company
standards are being applied
- Responsible for assisting with the training and direction of new department associates
- Ensure all Housekeeping quality standards are complied with and that policies and procedures are
consistently applied.
- Coordinate activities with other hotel departments in order to facilitate increased levels of
communication and guest satisfaction.
- Assist in the daily maintenance of room inventory status to achieve optimal levels of revenues while
maintaining high levels of guest expectations
Qualifications and Requirements:
High School diploma /Secondary qualification or equivalent.
Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards.
This job requires the ability to perform the following:
- Most work tasks are performed indoors. Temperature is moderate and controlled by hotel
environmental systems.
- Walking and standing are required for close to 100% of the working day. Length of time of these
tasks may vary from day to day and task to task.
- Position requires walking and giving direction most of the working day. Length of time of these
tasks may vary from day to day and task to task.
- Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis.
- Must be able to lift up to 15 lbs on a regular and continuing basis.
- Must be able to push and pull carts and equipment weighing up to 250 lbs. on occasion.
- Must be able to exert well-paced ability in limited space.
- Must be able to bend, stoop, squat and stretch to fulfill cleaning/inspection tasks.
- Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing,
- listening and hearing ability and visual acuity.
- Talking and hearing occur continuously in the process of communicating with guests, supervisors
and subordinates
- Vision occurs continuously with the most common visual functions being those of near vision and
depth perception.
- Requires manual dexterity to use and operate all necessary equipment.
- All associates must maintain a neat, clean and well-groomed appearance per Company Standards
- Regular attendance in conformance with the standards, which may be established from time to time, is
essential to the successful performance of this position. Associates with irregular attendance will be
subject to disciplinary action, up to and including termination of employment.
- Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings are required.
- Upon employment, all associates are required to fully comply with the Company’s rules and regulations
for the safe and effective operation of the hotel facilities. Associates who violate hotel rules and
regulations will be subject to disciplinary action, up to and including termination of employment.
Other:
- Being passionate about people and service.
- Strong communication skills are essential when interacting with guests and employees.
- Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
- Basic math skills are used frequently when handling cash or credit.
- Problem-solving, reasoning, motivating, and training abilities are often used.
- Have the ability to work a flexible schedule including nights, weekends and/or holidays
Amazing Benefits At A Glance:
- Team Driven and Values Based Culture
- Medical/Dental/Vision
- Vacation & Holiday Pay
- Same-day pay available
- Employee Assistance Program
- Career Growth Opportunities/ Manager Training Program
- Reduced Room Rates throughout the portfolio
- Third Party Perks (Movie Tickets, Attractions, Other)
- 401(k)
- Employee assistance program
- Employee discount
- Flexible schedule
- Flexible spending account
- Life insurance
- Parental leave
- Referral program
