Customer Care Associate

2 weeks ago


Rochester, United States Rochester Promotions Firm Full time
Job DescriptionJob Description

CH Promotions has proudly served the telecommunications industry for many years, working with Fortune 500 companies and expanding their reach. Our next focus is on the Southern California region as we continue to grow with our clients. We have just planted our roots here and are looking forward to making a big impact.

What We Do: Our job is simple; we bridge the gap between our clients and their customers by working directly in person with each individual customer. This added personal touch allows us to establish trust, build stronger relationships, and ensure that we are meeting all of the needs of the customers. This method has been proven to create longer lasting customers and increased business for our clients. 

We are seeking to expand our Customer Service Team with the addition of a Customer Care Associate. Responsibilities of this role will include:

  • Mastering all aspects of the customer care sales process and ensuring that all steps are completed when working with customers directly in person
  • Keeping a detailed record of all customer interactions and their outcome
  • Becoming an expert in client product knowledge and answering all customer questions
  • Working with other Customer Care Associates to help improve the overall performance of the team 
  • Maintaining professionalism when interacting with customers and keeping the mission of our clients at the forefront

We teach and train completely in house, and every Customer Care Associate must master all of the basics before receiving further training in leadership development. 

Requirements of the Telecommunications Customer Care Associate:

  • A High School Diploma or equivalent is preferred but not required
  • A Bachelor's Degree is a plus
  • 0-1 years of experience working in customer service or sales environment
  • Passion for working with people
  • Excellent communication skills
  • A drive to do more than the average person
  • An entrepreneurial spirit is a plus

If you feel that your skills, experience and job preferences line up with what we have to offer, we would love to speak with you

Powered by JazzHR

2vPv3QSRDF



  • Rochester, United States Rochester Promotions Firm Full time

    Job DescriptionJob DescriptionCH Promotions has proudly served the telecommunications industry for many years, working with Fortune 500 companies and expanding their reach. Our next focus is on the Southern California region as we continue to grow with our clients. We have just planted our roots here and are looking forward to making a big impact.What We Do:...


  • Rochester, United States WEC Energy Group Full time

    A Customer Service Associate provides efficient customer service by handling customer requests for new services, maintaining operations communications, processing work requests and maintaining records. Performs a variety of customer accounting activi Customer Service, Associate, Service, Operations, Customer, Retail


  • Rochester, United States The Hertz Corporation Full time

    Wage: $17.00/hr plus commission Essential Requirements: High School Diploma or equivalent Passion for customer service with 100% customer focus 2 year of customer service experience Ability to handle multiple tasks and have good organizational skills Customer Service, Associate, Service, Retail, Automotive, Customer


  • Rochester, United States TJX Companies Full time

    All 1,000 of our Marshalls stores embrace discovery, from designer luggage to statement shoes. Our assortment of brands is always changing, but our mission to provide the surprises that make the everyday a little more fun is unwavering. Just like wor Customer Service, Associate, Service, Customer Engagement, Support


  • Rochester, United States Bausch & Lomb Full time

    **Customer Service Associate I** **Location:** US-NY-Rochester, New York, US **Job Title:** Customer Service Associate III **Job Summary:** This role is responsible for supporting sales and distribution activities by providing superior customer service. The position will serve as a first point of contact for internal and external inquiries pertaining to...


  • Rochester, United States AMICA MUTUAL INSURANCE COMPANY Full time

    Conduct professional telephone conversations to service existing accounts in a high call volume environment Problem-solve and use time effectively to multitask and prioritize work Work well with others in a team setting Gain customer trust and respec Customer Care, Representative, Retail, Customer


  • Rochester, United States Quality Care Full time

    Quality Care seeks a full-time Care Coordinator Intern. and direct support person, working 50% at each task to join our team.Office Assistant: We seek an individual with experience with MN 245D paperwork, including CSP, SMA, IAPP paperwork, office, and clerical duties. Prepare and file all necessary paperwork for In-Home client intake responsibilities....

  • Sales Associate

    4 weeks ago


    Rochester, United States West Marine Full time

    **Description:** Our Customers come to us to fulfill a need, complete a project on their boat, or gather items for a great day on the water. As a Sales Associate, Customers rely on you for product knowledge and to understand the features, values and benefits of our products. You are comfortable engaging in Customer discussions to fulfill their immediate...


  • Rochester, United States Quality Care LLC Full time

    Job DescriptionJob DescriptionQuality Care seeks a full-time Care Coordinator Intern. and direct support person, working 50% at each task to join our team.Office Assistant: We seek an individual with experience with MN 245D paperwork, including CSP, SMA, IAPP paperwork, office, and clerical duties.Prepare and file all necessary paperwork for In-Home client...

  • Sales Associate

    4 weeks ago


    Rochester, United States Michaels Stores Full time

    Sales Associate page is loaded **Sales Associate** **Sales Associate** locationsRochester Hills-1260 S Rochester Rd time typePart time posted onPosted Today job requisition idR00117668 Store - DET-ROCHESTER HILLS, MI**We're here for the Makers! Come be a part of the team where innovation and teamwork come together to support the most exciting missions in the...

  • Sales Associate

    1 month ago


    Rochester, United States National Vision Full time

    Job Description What would you do? – The Specifics In this role, you are responsible for selling, fitting and dispensing eyewear to customers. As the Keyholder, you are also responsible for opening and closing the store and ensuring proper store procedures and policies are followed when store management is not on duty.  Meets National Vision's...

  • Sales Associate

    4 weeks ago


    Rochester, United States Boot Barn Holdings, Inc. Full time

    Boot Barn is where community comes first. We thrive on togetherness, collaboration, and belonging. We build each other up, listen intently, and implement out-of-the-box ideas. We celebrate new innovations, congratulate one another's achievements, and Sales Associate, Sales, Customer Experience, Associate, Customer Service, Customer Engagement, Retail

  • Sales Associate

    1 week ago


    Rochester, United States Rochester Promotions Firm Full time

    Job DescriptionJob DescriptionCH Promotions’s successful impact in the consulting industry has been nationally recognized by our reputable clients! As a prominent business consulting and sales firm located in Rochester, New York, we are valued for our innovative sales strategies and ability to exceed projected sales margins. Our mission is to assist our...

  • Sales Associate

    1 week ago


    Rochester, United States Rochester Promotions Firm Full time

    Job DescriptionJob DescriptionCH Promotions’s successful impact in the consulting industry has been nationally recognized by our reputable clients! As a prominent business consulting and sales firm located in Rochester, New York, we are valued for our innovative sales strategies and ability to exceed projected sales margins. Our mission is to assist our...


  • Rochester, United States EIS Full time

    DescriptionJob Description The Customer Service Specialist is responsible for learning all aspects of the Sales and Customer Service process to provide support and assistance to the primary Customer Base. EIS is growing its presence on the internet and have redesigned the company site to become a self-service hub, but most of our customers still do not know...


  • Rochester, United States EIS Full time

    DescriptionJob Description The Customer Service Specialist is responsible for learning all aspects of the Sales and Customer Service process to provide support and assistance to the primary Customer Base. EIS is growing its presence on the internet and have redesigned the company site to become a self-service hub, but most of our customers still do not know...


  • Rochester, United States Bausch & Lomb Full time

    **Location:** US-NY-Rochester, New York, US * Manage, support and serve as the main customer service contact for assigned region, associated sales representatives and their customers in handling questions or problems received via phone, email, mail or fax * Closely manage processing of orders received via multiple channels, including phone, email and fax,...


  • Rochester, United States Sportsman's Warehouse Full time

    Details ID: 16942 Posted: 07/23/2023 Expires: 09/20/2024 Department: Customer Service Shift Info Type: Part-time Shift(s): Varies Hours: Varies Wage Info Wage/Salary:Hourly Wage/Hourly: $15.00 Description Purpose of Position: A Cashier/Customer Service Associate is responsible for maintaining outstanding customer service as per Company...


  • Rochester, United States Life Care Centers of America Full time

    Life Care Centers of America - 827 W 13th St [Room Attendant / Cleaner] As a Housekeeping Assistant at Life Care Centers of America, you'll: Possess the ability to make independent decisions when circumstances warrant such action; Maintain professional working relationships with all associates, vendors, etc.; Exhibit excellent customer service and a positive...


  • Rochester, United States Batteries Plus Bulbs Full time

    Welcome to the wonderful world of batteries! In our ever-evolving need of mobile power, the battery industry is here to stay. We are actively searching for the ideal person to join our Customer Service Team. Whether full-time or part-time, this Sales Associate position is the dream job for an outgoing, people-person, and forward-thinking individual. If that...