Immediate Hiring for Customer Service/Scheduler

3 weeks ago


Portland, United States River City Rush Delivery, Inc Full time
Job DescriptionJob DescriptionPosition: Customer Service/SchedulerReports to: Office Manager Starting Pay: $19 - $20/hr
Customer service representatives interact with customers on behalf of River City Rush to provide information about, and scheduling of delivery/pick-up of various items.
Responsibilities and Daily Duties
  • Arrive to work on time.
  • Answer all incoming calls professionally within 3 rings or less when possible.
  • Keep up with emails
  • Place calls to arrange delivery of various items to businesses or residents.
  • Answer calls regarding deliveries, reschedules or issues with deliveries.
  • Always maintain a professional manner
  • Complete appropriate paperwork
  • Promote good business relations with customers.
  • Perform all other duties as directed.

Qualifications and Skills
  • Excellent organizational and time management skills
  • Ability to follow direction.
  • Punctuality and consistent attendance
  • Attention to detail.
  • Quick & accurate data entry
  • Must communicate clearly in English both verbally and in writing.
  • Ability to stay patience in stressful situations.
  • Ability to work overtime as needed, or as directed by management.
  • Must be able to sit for long periods of time in office environment.
  • Bilingual a plus, but not required.

Benefits Available
  • Medical
  • Dental
  • Vision
  • Voluntary Life Insurance/AD&D
  • 401k with Safe Harbor Match
  • $10,000 Employer provided Life Insurance/AD&D
  • PTO
  • 6 Paid Holidays

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